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- Tasks: Supervise events, ensuring exceptional guest experiences and smooth operations.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted hotel stays, flexible working, and wellness activities.
- Other info: Be part of a supportive culture that celebrates individuality and teamwork.
- Why this job: Lead a dynamic team in a vibrant hotel environment with growth opportunities.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF MEETING & EVENTS SUPERVISOR AT OUR HOTEL What you'll be doing...
- Ensure all meeting rooms are set to Crowne Plaza standards and individual guests’ requirements at all times.
- Ensure all meeting/events organisers are met on arrival and departure as per Crowne Plaza Standards.
- Ensure all meeting/events are run as to guest requirements and Crowne Plaza standards.
- Ensure all guest requests or enquiries are facilitated in a professional manner, accurate information is given and guest’s needs are anticipated at every opportunity to ensure exceptional customer service every time.
- Liaise with contractors and suppliers to ensure the set up and meeting/events are all successful.
- Monitor event spaces, ensuring set-up, cleanliness, and ambiance meet brand standards.
- Oversee service delivery during events – including food and beverage, AV transitions, and guest requests.
- Collaborate with the kitchen and bar teams to ensure the timely and accurate service of meals and drinks.
- Train and guide junior team members, providing coaching and support where needed.
- Step in to resolve any service challenges quickly and professionally.
- Assist with pre-event briefings and post-event reviews to support continuous improvement.
- Maintain event documentation and ensure clear communication across departments.
WHAT WE NEED FROM YOU We’re looking for someone who leads by example and thrives on creating standout guest experiences. Here’s what will set you apart:
- Previous experience in a supervisory role within hospitality, events, or banqueting.
- Strong floor presence with a natural ability to lead, motivate, and inspire a team.
- Excellent communication skills and confidence working directly with clients and guests.
- A calm, composed, and solutions-focused mindset during high-pressure moments.
- A sharp eye for detail and a drive to uphold luxury presentation and service standards.
- Flexibility to work across weekdays, evenings, and weekends depending on event needs.
- Passion for hospitality and genuine pride in delivering memorable moments.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Conference & Events Supervisor in London employer: Crowne Plaza Docklands
Contact Detail:
Crowne Plaza Docklands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! Research the company and its values before any interviews. This way, you can demonstrate how your passion for hospitality aligns with their mission and culture.
✨Tip Number 3
Be ready to showcase your skills! During interviews, share specific examples of how you've handled challenges in previous roles. Highlight your leadership and problem-solving abilities to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Crowne Plaza London Docklands.
We think you need these skills to ace Conference & Events Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see your genuine excitement for creating memorable guest experiences and how you can contribute to our vibrant team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in events or hospitality. We love seeing how your past roles have prepared you for the Conference & Events Supervisor position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break things down!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Crowne Plaza London Docklands!
How to prepare for a job interview at Crowne Plaza Docklands
✨Know the Venue Inside Out
Before your interview, take some time to research the Crowne Plaza London Docklands. Familiarise yourself with its facilities, services, and unique selling points. This will not only show your genuine interest in the role but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Conference & Events Supervisor, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivate others and maintain high standards, especially under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to think on your feet, manage multiple tasks, or handle difficult guests. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share personal stories or experiences that reflect your passion for creating memorable guest experiences. This will resonate well with the interviewers and align with their commitment to exceptional service.