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- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and a supportive work environment.
- Other info: Great opportunities for growth in a fast-paced, fun atmosphere.
- Why this job: Be part of a dynamic team creating memorable guest experiences in a vibrant hotel.
- Qualifications: Passion for service, clear communication, and a willingness to learn are key.
The predicted salary is between 20000 - 25000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
Our Hotel is nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere.
If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A Day in the Life of a Food & Beverage Team Member at Our Hotel
What you’ll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
What We Need From You
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: To be discussed
F&B Team Member employer: Crowne Plaza Docklands
Contact Detail:
Crowne Plaza Docklands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be ready to showcase your flexibility! The hospitality industry is fast-paced, so think of examples from your past experiences where you've adapted quickly to changes or helped out your teammates during busy times.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your enthusiasm for creating positive guest experiences and your willingness to learn. We’re excited to see what you bring to the table!
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team at Crowne Plaza London Docklands.
How to prepare for a job interview at Crowne Plaza Docklands
✨Know the Company
Before your interview, take some time to research RBH and the Crowne Plaza London Docklands. Understand their values, mission, and what makes them a top place to work in hospitality. This will help you tailor your answers and show genuine interest.
✨Showcase Your People Skills
As a Food & Beverage Team Member, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a positive experience.
✨Demonstrate Team Spirit
Highlight your teamwork skills during the interview. Share experiences where you supported colleagues or worked collaboratively to achieve a common goal. RBH values a dynamic team atmosphere, so showing that you're a team player will set you apart.
✨Prepare for Practical Scenarios
Be ready for situational questions or role-play scenarios that may come up during the interview. Practice how you would handle specific situations, like managing a busy service or dealing with a guest complaint, to demonstrate your problem-solving skills.