At a Glance
- Tasks: Support the Reservations Manager and lead a team to ensure guest service excellence.
- Company: Join Crowne Plaza Docklands, a vibrant hotel with a focus on hospitality.
- Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
- Other info: Exciting environment with potential for growth in the hospitality industry.
- Why this job: Be part of a dynamic team and enhance guest experiences every day.
- Qualifications: Strong IT skills and previous hospitality experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
Crowne Plaza Docklands is seeking an Assistant Reservations Manager to support the Reservations Manager in day-to-day operations and lead a team with a focus on guest service excellence.
You will handle reservations via phone, email and online systems, train staff, monitor room availability, and collaborate with sales and front office to optimize occupancy and revenue.
Strong IT skills and hospitality experience are required.
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We think you need these skills to ace Assistant Reservations Manager: Lead Service & Revenue in City of Westminster
Communication Skills
Problem-Solving Skills
Customer Service
Time Management
Attention to Detail
Team Management
Adaptability
