At a Glance
- Tasks: Provide high-quality spa treatments in a serene environment and ensure exceptional guest experiences.
- Company: Join a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, and wellness events throughout the year.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Be part of a dynamic team in a vibrant hotel with stunning waterfront views.
- Qualifications: 1+ year experience as a beauty therapist with relevant qualifications.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on‑site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- Additional days leave for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much, much more!
A DAY IN THE LIFE OF SPA THERAPIST AT OUR HOTEL What you’ll be doing…
- Offering high quality professional treatments in a serene and relaxing environment
- Perform prep work and properly clean and restock the treatment room.
- Ensure exceptional customer experience, always considering the wellness needs and concerns of our guests.
- As a Spa Therapist you will handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.
WHAT WE NEED FROM YOU:
- Previous experience in a Spa – at least 1 year, as a beauty therapist performing a wide range of treatments
- Qualifications – ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent qualification in all beauty treatments and massage including deep tissue massage and electrical facial and body treatments.
- Knowledge of treatments, contra‑indications and skincare retail sales is desirable
- Strong verbal communication skills – English is the primary language used in our hotel.
- Immaculate personal grooming standards
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
Spa Therapist employer: Crowne Plaza Docklands-Therapists Sandgate
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individual growth. Located in the heart of East London's Royal Docks, our Crowne Plaza hotel offers not only stunning waterfront views but also a supportive environment where Spa Therapists can thrive through exceptional training opportunities and a comprehensive benefits package, including flexible working arrangements and wellness initiatives. Join us to be part of a dynamic team dedicated to delivering outstanding guest experiences while enjoying a fulfilling career in hospitality.
Contact Details:
Crowne Plaza Docklands-Therapists Sandgate Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! As a Spa Therapist, you'll need to interact with guests regularly. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any special requests with ease.
✨Tip Number 3
Show off your passion for wellness! During your interview, share your experiences and what drives you in the spa industry. Highlighting your enthusiasm for providing exceptional guest experiences will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the RBH family. Don’t miss out on this opportunity!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the spa industry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience and qualifications. Mention specific treatments you've performed and any special skills you have that align with what we’re looking for in a Spa Therapist.
Be Professional Yet Personal:While we love a professional tone, don’t be afraid to inject a bit of your personality into your application. We value individuality, so let us know what makes you unique and how you can contribute to our vibrant team!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Crowne Plaza Docklands-Therapists Sandgate
✨Know Your Treatments
Make sure you brush up on the various treatments you’ll be expected to perform. Be ready to discuss your experience with different techniques, especially deep tissue massage and electrical treatments. This shows that you’re not just qualified but also passionate about what you do.
✨Showcase Your Customer Service Skills
As a Spa Therapist, exceptional customer service is key. Prepare examples of how you've gone above and beyond for guests in the past. Think about times when you’ve handled special requests or made someone’s day extra special—this will highlight your empathy and intuition.
✨Dress to Impress
First impressions matter! Ensure your personal grooming is immaculate and that you dress professionally for the interview. This reflects the standards you’ll uphold as a Spa Therapist and shows that you take the role seriously.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s approach to wellness and guest experiences. This not only demonstrates your interest in the role but also gives you a chance to see if the company culture aligns with your values, especially regarding health and wellbeing.
