At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Other info: No experience needed; just bring your energy and willingness to learn!
- Why this job: Be part of a dynamic team in a vibrant hotel environment with growth opportunities.
- Qualifications: Friendly attitude, clear communication, and a passion for guest experiences.
The predicted salary is between 22000 - 26000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include the Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and an on‑site gym with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1,000 per year
- and much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL - CASUAL
What you'll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non‑alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team‑focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: To be discussed
F&B Team Member in London employer: Crowne Plaza Docklands-Restaurant 1
At RBH Hospitality Management, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. Located in the heart of East London's Royal Docks, our Crowne Plaza hotel offers not only stunning waterfront views but also a range of benefits including flexible working arrangements, enhanced leave policies, and opportunities for professional growth. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while delivering exceptional guest experiences.
Contact Details:
Crowne Plaza Docklands-Restaurant 1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. Role-play with friends or family to get comfortable with welcoming guests and taking orders. The more relaxed you are, the better your chances!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Let them know why you’re excited about the role and how you can contribute to creating those positive guest experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace F&B Team Member in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your attention to detail or teamwork abilities.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your key strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Crowne Plaza London Docklands.
How to prepare for a job interview at Crowne Plaza Docklands-Restaurant 1
✨Know the Company
Before your interview, take some time to research RBH and the Crowne Plaza London Docklands. Understand their values, especially their commitment to diversity and exceptional guest experiences. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, express your enthusiasm for the food and beverage industry. Share any relevant experiences or stories that highlight your passion for creating positive guest experiences. A genuine interest can set you apart from other candidates.
✨Practice Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Demonstrate Team Spirit
RBH values teamwork, so be ready to discuss how you’ve worked collaboratively in past roles. Think of examples where you supported colleagues or contributed to a team goal, as this will show you’re a great fit for their dynamic environment.
