At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Other info: Perfect for those looking to thrive in a fast-paced, supportive environment.
- Why this job: Be part of a dynamic team in a vibrant hotel with growth opportunities.
- Qualifications: Friendly attitude, clear communication, and a passion for guest experiences.
The predicted salary is between 22000 - 26000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include the Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and an on‑site gym with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1,000 per year
- and much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL - CASUAL
What you'll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non‑alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team‑focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
F&B Team Member employer: Crowne Plaza Docklands-Restaurant 1
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. Located in the dynamic East London Docklands, our Crowne Plaza hotel offers not only stunning waterfront views but also exceptional employee benefits, including flexible working arrangements, generous discounts, and opportunities for personal growth. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences in a supportive environment.
Contact Details:
Crowne Plaza Docklands-Restaurant 1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be all about creating positive guest experiences. Role-play with a friend or family member to get comfortable with welcoming guests and taking orders.
✨Tip Number 3
Show off your flexibility! In a fast-paced environment like Crowne Plaza, being adaptable is key. Be ready to share examples of how you've handled busy times or unexpected challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the RBH family. Don’t miss out on this opportunity!
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crowne Plaza Docklands-Restaurant 1
✨Know the Company
Before your interview, take some time to research RBH and the Crowne Plaza London Docklands. Understand their values, mission, and what makes them a top place to work in hospitality. This will help you align your answers with their culture and show that you're genuinely interested.
✨Showcase Your People Skills
As a Food & Beverage Team Member, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a positive experience for someone.
✨Demonstrate Team Spirit
Highlight your teamwork skills during the interview. Share experiences where you supported colleagues or worked collaboratively to achieve a common goal. RBH values a dynamic team atmosphere, so showing that you're a team player will set you apart.
✨Prepare for Practical Scenarios
Expect to discuss how you'd handle specific situations, like managing peak times or dealing with difficult guests. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.
