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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests in all public areas.
- Company: Join a top-rated hospitality team that values diversity and wellbeing.
- Benefits: Enjoy discounted stays, extra leave for your birthday, and flexible working options.
- Why this job: Be part of a dynamic team and make a real difference in guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and attention to detail.
- Other info: Great opportunities for growth in a vibrant hotel environment.
The predicted salary is between 20000 - 28000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An extra day’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A KITCHEN PORTER AT OUR HOTEL:
- Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.
- Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.
- Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.
- Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.
- Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.
- Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests.
WHAT WE NEED FROM YOU:
- Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.
- An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.
- Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.
- Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.
- Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.
- A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Public Area Cleaner employer: Crowne Plaza Docklands-Housekeeping Rooms
Contact Detail:
Crowne Plaza Docklands-Housekeeping Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Crowne Plaza London Docklands. Familiarise yourself with the vibe and facilities so you can chat about them during your conversation. It shows you're genuinely interested and helps you stand out!
✨Tip Number 2
Practice makes perfect! Think about common interview questions for cleaning roles and rehearse your answers. Focus on your attention to detail and customer service skills. We want to hear how you can keep those public areas spotless and inviting!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. We love a proactive attitude and a friendly smile. Remember, it’s not just about the skills; it’s about fitting into our dynamic team atmosphere!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits. Don’t miss out on the chance to join us at RBH!
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the hospitality industry shine through! We love seeing candidates who are excited about joining our team and contributing to our vibrant atmosphere.
Highlight Relevant Experience: Even if you don’t have direct cleaning experience, share any roles where you’ve demonstrated attention to detail or customer service. We value all experiences that show you can maintain high cleanliness standards and engage with guests.
Be Professional Yet Friendly: Your written application should reflect a warm and professional tone. Remember, we’re looking for team members who can communicate effectively with both guests and colleagues, so let your personality come through!
Apply Through Our Website: Make sure to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Crowne Plaza Docklands-Housekeeping Rooms
✨Know the Company
Before your interview, take some time to research RBH and the Crowne Plaza London Docklands. Understand their values, especially their commitment to diversity and exceptional guest experiences. This will help you align your answers with what they’re looking for.
✨Show Your Attention to Detail
As a Public Area Cleaner, attention to detail is key. Be prepared to discuss how you ensure cleanliness and hygiene in your previous roles. Share specific examples of how you’ve maintained high standards in public spaces.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with guests, highlight your communication skills and any past experiences where you provided excellent customer service. Think of scenarios where you went above and beyond to assist someone.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
