Front Office Leader β€” Guest Experience & Team Growth

Front Office Leader β€” Guest Experience & Team Growth

Full-Time 30000 - 40000 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Lead the Reception Team to deliver outstanding guest experiences every day.
  • Company: Join Crowne Plaza Docklands, a vibrant hotel in Greater London.
  • Benefits: Enjoy a competitive salary and a range of employee perks.
  • Other info: Supportive work environment with opportunities for personal and professional growth.
  • Why this job: Be part of a dynamic team that values operational excellence and guest satisfaction.
  • Qualifications: Strong communication skills and experience managing diverse teams are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Crowne Plaza Docklands in Greater London seeks a Reception Manager to lead the Reception Team and ensure exceptional guest service. This role involves managing daily operations and supporting the Front Office Manager in maintaining high standards.

The ideal candidate will have strong communication skills, experience managing a diverse team, and a passion for operational excellence. A competitive salary and various employee benefits are offered, fostering a supportive work environment.

Front Office Leader β€” Guest Experience & Team Growth employer: Crowne Plaza Docklands-Front Office/Reception

At Crowne Plaza Docklands, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. Our supportive work culture encourages collaboration and innovation, while our commitment to employee development ensures that you have ample opportunities to advance your career in the hospitality industry. Located in the vibrant Greater London area, we offer competitive salaries and a range of benefits that make working with us both meaningful and rewarding.

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Contact Details:

Crowne Plaza Docklands-Front Office/Reception Recruitment Team

We think you need these skills to ace Front Office Leader β€” Guest Experience & Team Growth

Strong Communication Skills
Team Management
Guest Service Excellence
Operational Excellence
Daily Operations Management
Diversity Management
Leadership Skills