At a Glance
- Tasks: Support business growth and manage operational risks in Global Markets.
- Company: Leading financial services firm with a focus on innovation and efficiency.
- Benefits: Competitive salary, professional development, and dynamic work environment.
- Other info: Collaborative culture with opportunities for career advancement.
- Why this job: Join a team driving strategic change and optimising market performance.
- Qualifications: University degree and 8+ years in risk management or business management.
The predicted salary is between 72000 - 88000 £ per year.
Role Purpose
This role supports the Head of Commercial Risk & Business Management and the business in Front office Global Markets.
The Operational Risk and Business Manager will be supporting the Chief Commercial Office strategic agenda to optimise Global Markets, client coverage, financial performance, and operational & organisational efficiency.
Partnering with the business and risk function to identify assess and manage its processes and risks within agreed risk appetite using the organizations risk framework.
Support the product and sales business to proactively drive product development and implementation, adherence to the risk and conduct framework, policy and regulation compliance and changes.
Implement industry wide best practices for risk management and ensure alignment across the organization.
- Role Responsibilities
- Business Growth & Planning
- Partner with senior business heads across FX Trading, Global Markets Treasury, Sales, Trade Finance and Product and Payments to develop and implement operational strategies, which drive trading performance, identify growth opportunities and improve process efficiency.
- Business Management activity
- Continuously optimise day-to-day Front Office operations, identifying and implementing efficiencies across Trading and Sales workflows
- Collaborate cross-functionally with Risk, Compliance, and Operations teams to ensure regulatory compliance, internal policy adherence and effective risk management
- Act as liaison between Global Markets and Banking Front Office, leadership, and other departments e. g.
- Risk, CEO Office, Compliance, Legal, Operations, Transformation and Technology
- Support budgeting and forecasting, ensuring alignment with business objectives and performance targets
- Lead, drive and support product development and strategic change from ideation to execution, designing scalable solutions and removing operational barriers
- Relationship and cost management of all third-party vendor platforms and service providers (Bloomberg, Refinitiv, 360T, Integral, etc.), ensuring operational continuity
- Establish business governance in conjunction with Desk and Sales Heads ie. Regular business reviews, management meetings.
- Production and delivery of formal top-quality presentations for Board meetings, Shareholder meetings, Senior Management meetings, Strategy sessions and other such forums.
- Monitor and improve metrics and processes to measure the effectiveness of Sales and Relationship Management.
- Implementation and maintenance of management information data sets.
- General support to Head of Commercial Risk and Business Management, Chief Commercial Officer and broader Exco.
- Project Management
- Work in close coordination with product, technology, operations, and business heads on strategic projects.
- Ensure horizon scanning observations are considered for business impact and implement enhancements as required.
- Organize and prioritize critical issues and required information for Heads of Business to facilitate efficient decision making.
- Act as a point of contact between Head of Commercial Risk and other stakeholders, providing oversight and guidance to projects of high importance.
- Manage new initiatives and strategic projects, as requested by the Head of Business, other lines of lines of business or self-identified.
- Risk Management
- Proactively support the business in managing operational and regulatory risks within the Firm's risk appetite framework, escalating issues as needed to senior leadership
- Identify, escalating, and mitigate business risks that could impair our ability to do business.
- Maintaining the requirements of the Enterprise Risk Management Framework and the Operational Risk Management Policy for Treasury and FX, ensuring that a robust control framework exists and operates effectively to oversee operational and compliance risk effectively.
- Review and enhance current Front Office operational risk governance tools and reporting, driving adoption of technology and tooling to automate controls.
- Develop and promote the use of risk data in the first line of defence, reporting to relevant monthly enterprise-wide forums.
Qualifications
University degree required (BA/BSc). UK Regs and Derivatives and operational risk management essential but not required
Experience
- Proven experience in first line of defence risk and controls or operational risk manager capacity
- 8+ years of relevant experience with proven ability to work in a global capacity.
- FX & Derivatives product knowledge, awareness of technology and infrastructure, as well as an understanding of G10, Emerging and Frontier Market business challenges.
- Understanding of payments and receivables, Trade Finance and Money Market products.
- Proven experience working with sales processes for Commercial banking clients and regulatory understanding.
- Proven experience in a Business Manager role within a top tier Financial Services organisation.
Skills
- Energetic and dynamic in style with a strong executive presence, and ability to pr
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Operational Risk and Business Manager - Global Markets employer: crownagentsbank
As an Operational Risk and Business Manager in Global Markets, you will thrive in a dynamic environment that prioritises employee growth and collaboration. Our company fosters a culture of innovation and excellence, offering comprehensive benefits and opportunities for professional development while ensuring a supportive atmosphere that values your contributions. Located in a vibrant financial hub, we provide unique advantages such as access to industry leaders and cutting-edge resources, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Risk and Business Manager - Global Markets
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like crownagentsbank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operational Risk and Business Manager - Global Markets
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to crownagentsbank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on crownagentsbank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at crownagentsbank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with crownagentsbank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at crownagentsbank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former crownagentsbank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
