At a Glance
- Tasks: Lead operations, ensure quality service, and support team performance in a dynamic environment.
- Company: Join Crown Worldwide Group, a global leader in logistics with a commitment to sustainability.
- Benefits: Ongoing training, career development, and a supportive, inclusive culture.
- Other info: Be part of a diverse team that values your ideas and promotes creativity.
- Why this job: Make a real impact while shaping the future of workplace environments.
- Qualifications: Full clean driving licence and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands.
About the Role
The Management Supervisor (MS) will ensure maximum quality levels are maintained, support with customer queries and investigations, and input on sales and tender requests for pricing, information, site visits, and technical support. The MS will flag performance issues early and offer supportive, constructive feedback while creating a secure, positive, engaging, and efficient work environment.
Crown Workspace is a specialist division within Crown Worldwide Group focused on the management, relocation, and transformation of workplace environments. Through tailored solutions, you will work to ensure businesses experience minimal disruption during moves and enjoy productive, well-organised workspaces.
What You’ll Do
- The MS is the operational guardian setting the example ensuring the highest standards of moves and services are practised as everyday activities.
- The MS is responsible for assisting in the direction and support of the crews operating out of our Cardiff depot.
- The MS will assist the branch/regional manager in the safe, legal, and efficient operation of the vehicle fleet.
- Delivery of H&S activities and improvement of safety: toolbox talks, assist with site safety concerns, report near misses and accidents, ensuring PPE compliance.
- Keep moving schedules running smoothly and manage on-site staff work allocations.
- Ensure accurate and complete documentation regarding RAMS, customer sign off, waste documentation, building and goods damage.
- Conduct accident investigations and review risks as requested or necessity dictates.
- Monitor and report quality, compliance, and developmental training has been completed by all teams.
What We’re Looking For
- You must have a full clean driving licence as a minimum to apply.
- Work closely with customer/project management representatives regarding access, security, and working hours.
- Keep operations updated about delays, absences, or anything that could affect the operations.
- Assist in compliance with DVSA, Traffic Commissioner, and Operator Licensing requirements.
- Assist in managing vehicle maintenance schedules, inspections, MOTs, and defect reporting.
- Monitor drivers’ hours, tachographs, and Working Time Directive compliance.
- Support as the Transport Manager acting as a second for the Operator’s Licence (O-Licence).
- Maintain accurate driver records and compliance.
- Reviewing and briefing infringements using Samsara, Vision, and Continuum software as required.
- Communicating with the branch/regional manager to assist with the day-to-day operations and planning.
Why Join Crown Workspace?
- Join a company celebrated for its care, expertise, and commitment to quality service.
- Grow with ongoing training designed to develop your skills and support your career ambitions.
- Develop your skills and collaborate on innovative solutions in an international, supportive environment.
- Join a collaborative team that values your ideas and encourages diversity and creativity.
- Enjoy a culture built on integrity, respect, and excellence.
- Contribute to sustainability and responsible business practices worldwide.
Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown. Apply now or share this opportunity with someone who’d be a perfect fit.
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.
We are committed to diversity, and to employee well-being, engagement, and development.
Operations Supervisor employer: Crown Worldwide Group
Crown Worldwide Group is an exceptional employer that prioritises employee well-being and development within a diverse and inclusive culture. Located in Wales, the Operations Supervisor role offers a supportive environment where you can grow your skills through ongoing training while contributing to meaningful projects that enhance workplace environments. Join a collaborative team that values integrity and creativity, and be part of a company committed to sustainability and responsible business practices worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Crown's values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice common interview questions and scenarios related to operations management. Role-play with a friend or use online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming an Operations Supervisor with us at Crown. Share your experiences that align with our mission and values.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight relevant experience in logistics, operations, or management that showcases your ability to maintain high standards and support teams effectively. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the facts about your skills and achievements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Crown Worldwide Group
✨Know the Company Inside Out
Before your interview, take some time to research Crown Worldwide Group. Understand their values, mission, and the specific role of the Management Supervisor. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Leadership Skills
As a Management Supervisor, you'll need to demonstrate strong leadership abilities. Be ready to discuss how you motivate teams, provide constructive feedback, and maintain high standards. Share specific instances where your leadership made a positive impact on operations or team morale.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to employee development, their CSR initiatives, or how they ensure a diverse and inclusive workplace. This shows your interest in the company culture and your desire to contribute positively.
