At a Glance
- Tasks: Support global mobility services and ensure smooth relocations for clients and their employees.
- Company: Join Crown Worldwide Group, a global leader in logistics with a commitment to quality and care.
- Benefits: Ongoing training, diverse culture, and opportunities for career growth in an international environment.
- Other info: Be part of a supportive team that values your ideas and promotes sustainability.
- Why this job: Make a real impact by helping people transition smoothly to new locations worldwide.
- Qualifications: Experience in global mobility services and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands.
At Crown Mobility Services, we specialise in supporting organisations and their employees as they navigate international assignments and domestic moves. You will work to deliver tailored mobility solutions encompassing visa and immigration support, destination services, and ongoing relocation assistance to ensure each transition is as smooth and stress-free as possible.
A Mobility Advisor is a key role in this organisation providing excellent customer experience and expert knowledge to ensure Crown offers a world class service to all its clients and their employees.
What You’ll Do:
- Liaise with assignees and clients to implement and manage a range of global mobility services including home search, destination services and intercultural training within agreed budgets.
- Coordinate household goods moves for assignees and their families.
- Take ownership of complex end-to-end moves and maintain exceptional levels of customer service.
- Act as the primary contact to assignees and relevant Crown clients regarding their moves.
- Ensure consistent communication between all relevant parties associated with the move or services provided.
- Act as a specialist in Crown’s services and advise clients and assignees where appropriate.
- Complete financial tasks and documentation processes to assure accurate and timely invoicing, including drafting of job costs and invoicing.
- Keep all Crown databases and systems updated with relevant information.
What We’re Looking For:
- More than 8 years’ experience in a global mobility services or HHG’s moving position essential.
- Ability to always maintain confidentiality and display tact and discretion.
- Excellent analytical, interpersonal and communication skills.
- Ability to work in a potentially rapidly changing environment.
- Cultural sensitivity and awareness.
- Strong attention to detail and a steady hand.
- A team player with a proactive attitude.
- Willingness to learn and take pride in craftsmanship.
- Comfortable working in varied environments and with tight deadlines.
Join a company celebrated for its care, expertise, and commitment to quality service. Grow with ongoing training designed to develop your skills and support your career ambitions. Develop your skills and collaborate on innovative solutions in an international, supportive environment. Join a collaborative team that values your ideas and encourages diversity and creativity. Enjoy a culture built on integrity, respect, and excellence. Contribute to sustainability and responsible business practices worldwide.
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.
Mobility Advisor employer: Crown Worldwide Group
Crown Worldwide Group is an exceptional employer located in Enfield, offering a dynamic work environment that fosters creativity and collaboration. With a strong commitment to employee growth, we provide ample opportunities for professional development and encourage innovative thinking within our diverse team. Join us to be part of a company that values quality service and empowers you to make a meaningful impact through your work.
