At a Glance
- Tasks: Lead gallery services, manage client accounts, and ensure top-notch service delivery.
- Company: Join Crown Worldwide Group, a global leader in logistics and fine art handling.
- Benefits: Ongoing training, career growth, and a supportive, diverse work culture.
- Other info: Be part of a team that values creativity and sustainability.
- Why this job: Make an impact in the fine art world while developing your skills.
- Qualifications: Experience in fine art or logistics, strong communication, and project management skills.
The predicted salary is between 37800 - 46200 £ per year.
Location: Stockwell, Art Central
Employment Type: Permanent, Full time
Start date: Immediate Start
About us
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.
We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture, providing all our employees with a sense of belonging which allows them to reach their full potential.
About the Role
At Crown Fine Art, we specialise in the safe handling, transportation, and installation of priceless artworks. The Deputy Head of Gallery Services is responsible for supporting the strategic and operational leadership of Crown Fine Art’s Gallery Services activities. The role carries account-level responsibility for the governance of Crown Fine Art’s gallery relationships, including the consistent management of client accounts, service standards, commercial performance, operational risk and regulatory compliance. The Deputy Head will also maintain effective management controls across the Gallery Services team, providing clear directions, appropriate oversight and measurable performance standards. The role is expected to lead from the front, support continuous improvement and contribute actively to the growth, profitability and reputation of the Fine Art business.
What You’ll Do
- Maintain overall governance of allocated gallery accounts and Crown Fine Art’s wider gallery relationship-management activities.
- Establish clear account ownership, responsibilities, approval levels and escalation routes.
- Ensure client instructions, quotations, operational commitments and commercial agreements are appropriately reviewed and authorised.
- Maintain effective controls over account activity, including pricing, expenditure, credit terms, invoicing, aged debt, service performance and operational risk.
- Ensure that account records, client requirements, agreed rates, service expectations and key decisions are accurately documented and kept current.
- Conduct regular account reviews to assess service quality, financial performance, operational issues, risks and future opportunities.
- Ensure corrective actions arising from account reviews, client feedback, service failures or internal audits are assigned, monitored and completed.
- Escalate significant commercial, operational, compliance or reputational risks to the Head of Gallery and Museums.
- Provide accurate management information relating to account performance, service delivery, profitability, resource requirements and emerging risks.
What We’re Looking For
- Communication
- Planning
- Personal Organisation
- Listening Skills
- Quality
The successful candidate will have previous supervisory/managerial experience in a similar role within the Fine Art industry, or similar logistics area, coupled with the ability to multi-task and maintain clear and concise records. You will have excellent communication, project management, analytical and administration skills, an eye for detail, energy, flexibility and self-motivation to assist your team and manager. It is essential you have a good knowledge of Microsoft packages and are prepared to work as a team member and to tight deadlines.
Why Join Crown Fine Art?
- Join a company celebrated for its care, expertise, and commitment to quality service.
- Grow with ongoing training designed to develop your skills and support your career ambitions.
- Develop your skills and collaborate on innovative solutions in an international, supportive environment.
- Join a collaborative team that values your ideas and encourages diversity and creativity.
- Enjoy a culture built on integrity, respect, and excellence.
- Contribute to sustainability and responsible business practices worldwide.
Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown. Apply now or share this opportunity with someone who’d be a perfect fit.
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
Deputy Head of Galleries employer: Crown Worldwide Group
Crown Worldwide Group is an exceptional employer that prioritises employee well-being and development within a diverse and inclusive culture. As an Onsite Warehouse Operative, you will benefit from ongoing training and the opportunity to grow your skills in a supportive international environment, all while contributing to meaningful sustainability initiatives. Join a collaborative team that values your ideas and fosters a culture of integrity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Galleries
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Crown Worldwide Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Crown Worldwide Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Crown Worldwide Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Deputy Head of Galleries
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Crown Worldwide Group:This is your chance to really connect with the team at Crown Worldwide Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Crown Worldwide Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Crown Worldwide Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Crown Worldwide Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Crown Worldwide Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
