At a Glance
- Tasks: Manage and grow corporate client accounts while delivering tailored mobility solutions.
- Company: Join Crown Worldwide Group, a global leader in logistics with a commitment to quality service.
- Benefits: Ongoing training, diverse culture, and opportunities for career growth.
- Other info: Contribute to sustainability and responsible business practices worldwide.
- Why this job: Be part of a supportive team that values your ideas and encourages innovation.
- Qualifications: Fluent in Swedish and English, with experience in account management or client relations.
The predicted salary is between 35000 - 45000 £ per year.
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands.
At Crown Mobility Services, we specialise in supporting organisations and their employees as they navigate international assignments and domestic moves. You will work to deliver tailored mobility solutions encompassing visa and immigration support, destination services, and ongoing relocation assistance to ensure each transition is as smooth and stress-free as possible.
We are seeking a Swedish-speaking Account Manager to join our World Mobility business, based in Ruislip, with responsibility for managing and growing a portfolio of corporate client accounts across Sweden and the UK. This role is accountable for maintaining strong, consultative client relationships, ensuring high levels of client satisfaction and retention, and identifying opportunities to grow existing accounts through additional services and solutions.
What You’ll Do
- Own and manage a portfolio of corporate client accounts in Sweden and the UK
- Act as the primary point of contact for assigned accounts, building trusted, consultative relationships
- Develop a sound understanding of each client’s business, mobility programmes, and strategic priorities
- Ensure a consistently high-quality client experience, aligned to Crown service standards
- Identify and progress up-sell and cross-sell opportunities within existing accounts
- Partner with internal stakeholders to deliver tailored solutions to client needs
- Support contract renewals, pricing discussions, and service reviews
- Prepare and deliver client presentations, account reviews, proposals and RFP responses
- Manage sales activity in the Sweden territory, including prospecting and lead generations
- Maintain accurate and up-to-date records within CRM
What We’re Looking For
- Fluent Swedish and English (spoken and written)
- Experience in Account Management or Client Relationship Management
- Background in Global Mobility, Relocation, SaaS, or service-based B2B environments
- Strong experience of virtual and face-to-face client communication
- Ability to understand, interpret, and respond to complex client needs
- Strong organisational skills with the ability to manage multiple client accounts
Personal Attributes
- Client-focused, professional and credible
- Confident communicator with strong listening skills
- Highly organised and able to prioritise workload effectively
- Commercially aware, with a solutions-oriented mindset
- Discrete and confident handling confidential client information
Why Join Crown World Mobility?
Join a company celebrated for its care, expertise, and commitment to quality service. Grow with ongoing training designed to develop your skills and support your career ambitions. Enjoy a culture built on integrity, respect, and excellence.
Account Manager employer: Crown Worldwide Group
Crown Worldwide Group is an exceptional employer that prioritises employee well-being and professional growth within a diverse and inclusive culture. Located in Ruislip, London, the company offers a supportive environment where you can develop your skills through ongoing training while contributing to meaningful global initiatives. Join a collaborative team that values your ideas and fosters creativity, all while making a positive impact on the world.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as a candidate who truly fits in.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Manager role. Highlight your experience in account management and your ability to build strong client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Crown.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant skills that align with our needs at Crown, especially in Global Mobility and client relationship management.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's crucial to demonstrate your communication prowess. Use clear, concise language in your application and provide examples of how you've successfully managed client relationships in the past.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! In your application, share instances where you've identified client needs and provided tailored solutions. This will show us you're ready to tackle challenges head-on.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crown!
How to prepare for a job interview at Crown Worldwide Group
✨Know Your Client
Before the interview, take some time to research Crown Worldwide Group and their services. Understand their approach to client account management and how they support corporate clients in Sweden and the UK. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle complex client needs and ensure high levels of satisfaction. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Highlight Your Organisational Skills
This role requires managing multiple accounts simultaneously. Be prepared to share specific strategies you've used to stay organised and prioritise tasks effectively. Mention any tools or systems you've used, especially if you have experience with CRM systems, as this will be a plus.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle various client scenarios. Think about potential challenges you might face in the role and how you would address them. This will show your proactive mindset and readiness to contribute to Crown's goals.
