At a Glance
- Tasks: Manage and grow corporate client accounts while delivering tailored mobility solutions.
- Company: Join Crown Worldwide Group, a global leader in logistics with a commitment to quality service.
- Benefits: Ongoing training, diverse culture, and opportunities for career growth.
- Other info: Contribute to sustainability and responsible business practices worldwide.
- Why this job: Be part of a supportive team that values your ideas and encourages innovation.
- Qualifications: Fluent in Swedish and English, with experience in account management or client relations.
The predicted salary is between 35000 - 45000 £ per year.
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands.
At Crown Mobility Services, we specialise in supporting organisations and their employees as they navigate international assignments and domestic moves. You will work to deliver tailored mobility solutions encompassing visa and immigration support, destination services, and ongoing relocation assistance to ensure each transition is as smooth and stress-free as possible.
We are seeking a Swedish-speaking Account Manager to join our World Mobility business, based in Ruislip, with responsibility for managing and growing a portfolio of corporate client accounts across Sweden and the UK. This role is accountable for maintaining strong, consultative client relationships, ensuring high levels of client satisfaction and retention, and identifying opportunities to grow existing accounts through additional services and solutions.
What You’ll Do
- Own and manage a portfolio of corporate client accounts in Sweden and the UK
- Act as the primary point of contact for assigned accounts, building trusted, consultative relationships
- Develop a sound understanding of each client’s business, mobility programmes, and strategic priorities
- Ensure a consistently high-quality client experience, aligned to Crown service standards
- Identify and progress up-sell and cross-sell opportunities within existing accounts
- Partner with internal stakeholders to deliver tailored solutions to client needs
- Support contract renewals, pricing discussions, and service reviews
- Prepare and deliver client presentations, account reviews, proposals and RFP responses
- Manage sales activity in the Sweden territory, including prospecting and lead generations
- Maintain accurate and up-to-date records within CRM
What We’re Looking For
- Fluent Swedish and English (spoken and written)
- Experience in Account Management or Client Relationship Management
- Background in Global Mobility, Relocation, SaaS, or service-based B2B environments
- Strong experience of virtual and face-to-face client communication
- Ability to understand, interpret, and respond to complex client needs
- Strong organisational skills with the ability to manage multiple client accounts
Personal Attributes
- Client-focused, professional and credible
- Confident communicator with strong listening skills
- Highly organised and able to prioritise workload effectively
- Commercially aware, with a solutions-oriented mindset
- Discrete and confident handling confidential client information
Why Join Crown World Mobility?
Join a company celebrated for its care, expertise, and commitment to quality service. Grow with ongoing training designed to develop your skills and support your career ambitions. Enjoy a culture built on integrity, respect, and excellence.
Account Manager employer: Crown Worldwide Group
Crown Worldwide Group is an exceptional employer located in Enfield, offering a dynamic work environment that fosters creativity and collaboration. With a strong commitment to employee growth, we provide ample opportunities for professional development and encourage innovative thinking within our diverse team. Join us to be part of a company that values quality service and empowers you to make a meaningful impact through your work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Crown Worldwide Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Crown Worldwide Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Crown Worldwide Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Crown Worldwide Group:This is your chance to really connect with the team at Crown Worldwide Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Crown Worldwide Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Crown Worldwide Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Crown Worldwide Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Crown Worldwide Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
