Victim Liaison Officer

Victim Liaison Officer

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support victims through the legal process and engage with prosecution teams.
  • Company: Join the Crown Prosecution Service, a key player in delivering justice.
  • Benefits: Flexible working, generous leave, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while building a meaningful career.
  • Qualifications: No specific qualifications needed; just a passion for public service.
  • Other info: Full training provided and excellent opportunities for personal growth.

The predicted salary is between 36000 - 60000 Β£ per year.

Overview

The Crown Prosecution Service is recruiting eight victim liaison officers across Birmingham and Liverpool. If you\’re looking for a career with real purpose, this is an opportunity for you. As a victim liaison officer, you support victims of rape and serious sexual offences, communicating over the phone, in person and in writing to resolve queries about ongoing prosecutions. You help victims to understand the decisions we make, the role of the Crown Prosecution Service and wider criminal justice system, and their rights during the legal process. You manage sensitive and challenging conversations in a calm, empathetic and professional way.

Responsibilities

(Responsibilities described in the original content.)

Qualifications

You don\’t need specific qualifications to apply – if you share our values and commitment to public service, we\’d like to hear from you. It is desirable that you have experience in working with victims of crime, or a customer service environment, but it\’s not essential.

Disability Confident

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

About the CPS

At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.

Benefits

  • flexible and family-friendly working
  • competitive salary
  • Civil Service pension, with an average employer contribution of 28.9%
  • 25 days leave, rising to 30 days after 5 years\’ service, plus bank holidays
  • 3 days paid volunteering leave
  • an extra privilege day for the King\’s birthday
  • Β£350 a year individual learning budget
  • wellbeing support and counselling
  • Cycle2work scheme, high street retailer offers and discounts

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Victim Liaison Officer employer: CROWN PROSECUTION SERVICE

The Crown Prosecution Service is an exceptional employer, offering a meaningful career as a Victim Liaison Officer in Leicester and Nottingham. With a strong commitment to employee wellbeing, we provide flexible working arrangements, generous leave entitlements, and a supportive work culture that prioritises personal and professional growth. Join us to make a positive impact on society while enjoying comprehensive benefits and a collaborative environment.
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Contact Detail:

CROWN PROSECUTION SERVICE Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Victim Liaison Officer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the Crown Prosecution Service on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by understanding the role inside out. Familiarise yourself with the Crown Prosecution Service's values and how they align with your own. We want to see that passion for public service!

✨Tip Number 3

Practice your communication skills! As a victim liaison officer, clear and compassionate communication is key. Try mock interviews with friends or family to get comfortable expressing your thoughts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Victim Liaison Officer

Communication Skills
Customer Service
Empathy
Relationship Building
Understanding of Legal Processes
Problem-Solving Skills
Organisational Skills
Attention to Detail
Ability to Work Under Pressure
Teamwork
Adaptability
Confidentiality
Emotional Resilience

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your application to reflect the values and responsibilities outlined in the job description. Highlight any relevant experience or skills that align with the role of a victim liaison officer, showing us why you're the perfect fit!

Keep It Clear and Concise: When writing your application, use plain English and avoid jargon. We want to see your ability to communicate effectively, so keep your sentences straightforward and to the point. This will help us understand your message without any confusion.

Show Your Passion for Public Service: Let your enthusiasm for making a positive impact shine through in your application. Share any experiences that demonstrate your commitment to helping others and your understanding of the importance of the role within the criminal justice system.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application reaches us quickly and efficiently, allowing us to review it as soon as possible. Plus, it’s super easy to do!

How to prepare for a job interview at CROWN PROSECUTION SERVICE

✨Understand the Role

Before your interview, make sure you thoroughly understand what a victim liaison officer does. Familiarise yourself with the responsibilities outlined in the job description, especially how you will support victims and communicate effectively. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Show Empathy and Communication Skills

As a victim liaison officer, empathy and communication are key. Prepare examples from your past experiences where you've demonstrated these skills. Think about situations where you’ve helped someone through a difficult time or communicated complex information clearly. This will illustrate your suitability for the role.

✨Research the Crown Prosecution Service

Take some time to learn about the Crown Prosecution Service and its values. Understanding their mission and the challenges they face will allow you to align your answers with their goals. It also shows that you’re proactive and genuinely interested in being part of their team.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions that reflect your interest in the role and the organisation. For example, you could ask about the training process for new victim liaison officers or how the team collaborates with partner agencies. This not only shows your enthusiasm but also helps you gauge if the role is right for you.

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