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- Tasks: Support victims of crime, providing guidance and resolving queries about ongoing prosecutions.
- Company: Join the Crown Prosecution Service, delivering justice across England and Wales.
- Benefits: Flexible working hours, generous leave, and a supportive work environment.
- Why this job: Make a real difference in people's lives while contributing to vital societal work.
- Qualifications: No specific qualifications needed; empathy and commitment to public service are key.
- Other info: Enjoy a family-friendly approach and excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Crown Prosecution Service is recruiting eight victim liaison officers across Birmingham and Liverpool. If you’re looking for a career with real purpose, this is an opportunity for you.
At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.
As a victim liaison officer, you support victims of rape and serious sexual offences, communicating over the phone, in person and in writing to resolve queries about ongoing prosecutions. You help victims to understand the decisions we make, the role of the Crown Prosecution Service and wider criminal justice system, and their rights during the legal process. You manage sensitive and challenging conversations in a calm, empathetic and professional way.
You don’t need specific qualifications to apply – if you share our values and commitment to public service, we’d like to hear from you. It is desirable that you have experience in working with victims of crime, or a customer service environment, but it’s not essential.
At the Crown Prosecution Service, we pride ourselves on providing benefits that ensure our employees’ needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. This includes flexible working hours, flexibility to support caring responsibilities and a family-friendly approach to work. We also offer a range of benefits including:
- flexible and family-friendly working
- Civil Service pension, with an average employer contribution of 28.9%
- 25 days leave, rising to 30 days after 5 years’ service, plus bank holidays
- an extra privilege day for the King’s birthday
- £350 a year individual learning budget
- wellbeing support and counselling
- Cycle2work scheme, high street retailer offers and discounts
If you want to make a positive contribution to society supporting the vital work we do, find out more and apply today.
Victim Liaison Officer in Liverpool employer: CROWN PROSECUTION SERVICE
Contact Detail:
CROWN PROSECUTION SERVICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Victim Liaison Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the legal and support sectors, especially those who work with victims. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to victim support. Think about how you’d handle sensitive situations and show your empathy and professionalism.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role.
✨Tip Number 4
Apply through our website for the best chance! We want to see your application directly, so make sure you showcase your passion for supporting victims and your commitment to public service.
We think you need these skills to ace Victim Liaison Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and responsibilities outlined in the job description. Highlight any relevant experience you have, especially if it involves working with victims or in a customer service role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your thoughts, and avoid jargon that might confuse the reader. Remember, clarity is key!
Show Empathy and Understanding: Since the role involves supporting victims, it's important to demonstrate your ability to handle sensitive situations. Share examples of how you've managed challenging conversations in a calm and professional manner.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us without any hiccups, and you’ll be one step closer to joining our team!
How to prepare for a job interview at CROWN PROSECUTION SERVICE
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a victim liaison officer. Familiarise yourself with the Crown Prosecution Service's mission and values, as well as the specific challenges faced by victims of crime. This will help you articulate how your skills align with the role.
✨Show Empathy and Communication Skills
Since the role involves managing sensitive conversations, be prepared to demonstrate your empathy and communication skills during the interview. Think of examples from your past experiences where you've successfully supported someone in a difficult situation, whether in a professional or personal context.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Practice responding to hypothetical scenarios related to victim support, ensuring you highlight your problem-solving skills and calm demeanour. This will show the interviewers that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role and the team. This not only shows your genuine interest but also helps you gauge if the environment aligns with your values. Consider asking about the training provided for new officers or how the team supports each other in emotionally challenging cases.
