At a Glance
- Tasks: Support victims of crime, providing guidance and resolving queries about ongoing prosecutions.
- Company: Join the Crown Prosecution Service, a key player in delivering justice across England and Wales.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and wellbeing support.
- Other info: Embrace a family-friendly work culture with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while contributing to a vital public service.
- Qualifications: No specific qualifications needed; experience with victims or customer service is a plus.
The predicted salary is between 36000 - 60000 £ per year.
The Crown Prosecution Service is recruiting victim liaison officers across Eastleigh and Portsmouth. If you’re looking for a career with real purpose, this is an opportunity for you.
About the Crown Prosecution Service
At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.
About the role
As a victim liaison officer, you support victims of rape and serious sexual offences, communicating over the phone, in person and in writing to resolve queries about ongoing prosecutions. You help victims to understand the decisions we make, the role of the Crown Prosecution Service and wider criminal justice system, and their rights during the legal process. You manage sensitive and challenging conversations in a calm, empathetic and professional way.
About you
You don’t need specific qualifications to apply – if you share our values and commitment to public service, we’d like to hear from you. It is desirable that you have experience in working with victims of crime, or a customer service environment, but it’s not essential.
About our benefits
At the Crown Prosecution Service, we pride ourselves on providing benefits that ensure our employees' needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. This includes flexible working hours, flexibility to support caring responsibilities and a family-friendly approach to work. We also offer a range of benefits including:
- flexible and family-friendly working
- competitive salary
- Civil Service pension, with an average employer contribution of 28.9%
- 25 days leave, rising to 30 days after 5 years' service, plus bank holidays
- 3 days paid volunteering leave
- an extra privilege day for the King's birthday
- £350 a year individual learning budget
- wellbeing support and counselling
- Cycle2work scheme, high street retailer offers and discounts
If you want to make a positive contribution to society supporting the vital work we do, find out more and apply today.
Locations
Victim Liaison Officer in Hampshire, Portsmouth employer: CROWN PROSECUTION SERVICE
The Crown Prosecution Service is an exceptional employer, offering a meaningful career as a Victim Liaison Officer in Eastleigh and Portsmouth. With a strong commitment to employee wellbeing, we provide flexible working arrangements, generous leave entitlements, and a supportive work culture that prioritises personal and professional growth. Join us to make a positive impact on society while enjoying a range of benefits designed to help you thrive both at work and home.
StudySmarter Expert Advice🤫
We think this is how you could land Victim Liaison Officer in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the legal and victim support sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on how you’d handle sensitive conversations and demonstrate your empathy and professionalism – key traits for a Victim Liaison Officer.
✨Tip Number 3
Showcase your passion for public service! In your conversations and interviews, highlight why you want to work with victims of crime. Share any relevant experiences that reflect your commitment to making a positive impact in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about the Crown Prosecution Service there.
We think you need these skills to ace Victim Liaison Officer in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the values and responsibilities outlined in the job description. Highlight any relevant experience you have, especially if it involves working with victims or in a customer service role.
Show Empathy and Understanding:As a Victim Liaison Officer, empathy is key. In your written application, demonstrate your understanding of the challenges faced by victims and how you would approach sensitive conversations. This will show us that you’re a good fit for the role.
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language to convey your thoughts, and avoid jargon. We want to see your communication skills shine through, as they are crucial for this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at CROWN PROSECUTION SERVICE
✨Understand the Role
Before your interview, take some time to really understand what a Victim Liaison Officer does. Familiarise yourself with the responsibilities and challenges of the role, especially how it involves supporting victims of serious crimes. This will help you articulate why you're a good fit and show that you’re genuinely interested in making a difference.
✨Show Empathy and Communication Skills
Since the role requires managing sensitive conversations, think of examples from your past where you've demonstrated empathy and effective communication. Be ready to discuss how you would handle difficult situations with victims, as this will highlight your suitability for the role.
✨Research the Crown Prosecution Service
Get to know the Crown Prosecution Service's values and mission. Understanding their commitment to justice and public service will allow you to align your answers with their ethos during the interview. It shows that you’re not just looking for any job, but that you want to be part of their important work.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. This could be about their approach to victim support or how they handle challenging cases. Asking insightful questions demonstrates your interest in the role and helps you assess if the organisation is the right fit for you.
