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- Tasks: Support victims of crime, providing guidance and resolving queries about ongoing prosecutions.
- Company: Join the Crown Prosecution Service, delivering justice across England and Wales.
- Benefits: Flexible working hours, generous leave, and a supportive work environment.
- Why this job: Make a real difference in people's lives while contributing to justice.
- Qualifications: No specific qualifications needed; empathy and commitment to public service are key.
- Other info: Great career development opportunities and a family-friendly approach.
The predicted salary is between 36000 - 60000 £ per year.
The Crown Prosecution Service is recruiting eight victim liaison officers across Birmingham and Liverpool. If you’re looking for a career with real purpose, this is an opportunity for you.
At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.
As a victim liaison officer, you support victims of rape and serious sexual offences, communicating over the phone, in person and in writing to resolve queries about ongoing prosecutions. You help victims to understand the decisions we make, the role of the Crown Prosecution Service and wider criminal justice system, and their rights during the legal process. You manage sensitive and challenging conversations in a calm, empathetic and professional way.
You don’t need specific qualifications to apply – if you share our values and commitment to public service, we’d like to hear from you. It is desirable that you have experience in working with victims of crime, or a customer service environment, but it’s not essential.
At the Crown Prosecution Service, we pride ourselves on providing benefits that ensure our employees’ needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. This includes flexible working hours, flexibility to support caring responsibilities and a family-friendly approach to work. We also offer a range of benefits including:
- flexible and family-friendly working
- Civil Service pension, with an average employer contribution of 28.9%
- 25 days leave, rising to 30 days after 5 years’ service, plus bank holidays
- an extra privilege day for the King’s birthday
- £350 a year individual learning budget
- wellbeing support and counselling
- Cycle2work scheme, high street retailer offers and discounts
If you want to make a positive contribution to society supporting the vital work we do, find out more and apply today.
Victim Liaison Officer in Birmingham employer: CROWN PROSECUTION SERVICE
Contact Detail:
CROWN PROSECUTION SERVICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Victim Liaison Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the legal and support sectors, especially those who work with victims. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to victim support. Think about how you’d handle sensitive situations and show your empathy and professionalism.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role.
✨Tip Number 4
Apply through our website for the best chance! We want to see your application and get to know you better, so make sure you take that step.
We think you need these skills to ace Victim Liaison Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and responsibilities outlined in the job description. Highlight any relevant experience you have, especially if it involves working with victims or in a customer service role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your thoughts, and avoid jargon that might confuse the reader. We want to see your passion and commitment shine through!
Show Empathy and Understanding: As a victim liaison officer, empathy is key. In your application, demonstrate your ability to handle sensitive situations with care. Share examples of how you've supported others in challenging times, as this will resonate with our mission.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us without any hiccups, and you’ll be one step closer to joining our team!
How to prepare for a job interview at CROWN PROSECUTION SERVICE
✨Understand the Role
Before your interview, make sure you thoroughly understand what a victim liaison officer does. Familiarise yourself with the responsibilities and challenges of the role, especially how it relates to supporting victims of serious crimes. This will help you articulate why you're a good fit.
✨Show Empathy and Communication Skills
Since the role involves sensitive conversations, be prepared to demonstrate your empathy and communication skills. Think of examples from your past experiences where you've successfully handled difficult conversations or supported someone in need. This will show that you can manage the emotional aspects of the job.
✨Research the Crown Prosecution Service
Take some time to learn about the Crown Prosecution Service's values and mission. Understanding their commitment to justice and public service will allow you to align your answers with their goals during the interview, making you a more appealing candidate.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how they support staff wellbeing. This shows your genuine interest in the role and the organisation.
