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- Tasks: Lead a team, build customer relationships, and drive sales in a vibrant store environment.
- Company: Crown Paints, a trusted name with over 200 years of experience.
- Benefits: Competitive salary, performance bonuses, generous leave, and health perks.
- Other info: Join a supportive culture focused on personal growth and community impact.
- Why this job: Make a real impact while developing your leadership and commercial skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Twickenham. The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm). In return, we are offering you a salary of £30,000 - £35,000 per annum + bonus + excellent benefits package.
What you can expect from this role? This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There’s plenty of scope to bring ambition and proactive thinking.
This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions. Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.
Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference. Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.
With great work comes great reward. At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:
- 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
- The opportunity to earn up to a 25% performance bonus each quarter
- Purchase a generous amount of significantly discounted paint for personal use
- A fantastic pension plan where the Company will match, and even double your contribution
- Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
- Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family
- Excellent work-life balance - never work a night shift or on Sundays again!
- Eating out, retail and leisure discounts
- Cycle to Work Scheme
- Training and development throughout your role
A little more about us: Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!
Store Manager in Twickenham employer: Crown Paints
Contact Detail:
Crown Paints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Twickenham
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Crown Paints' history, values, and recent projects. This will help you connect your experience with their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your leadership style and problem-solving skills can drive results at Crown Paints. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built relationships with customers and motivated your team. Crown Paints values a hands-on, people-focused approach, so let your personality and passion for customer service come through.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the store's performance goals and team dynamics. This shows you're proactive and ready to take ownership of your role. Plus, it gives you a chance to see if Crown Paints is the right fit for you!
We think you need these skills to ace Store Manager in Twickenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and team leadership.
Tailor Your Application: Make sure to tailor your application to the Store Manager role at Crown Paints. Highlight your experience in managing teams, achieving targets, and building relationships with customers. We love seeing how your skills align with what we’re looking for!
Be Specific About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven sales or improved team performance in previous roles. We appreciate concrete evidence of your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Crown Paints
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Crown Paints' products and services. Understand their unique selling points and how they stand out from competitors. This will show your genuine interest in the role and help you discuss how you can contribute to the store's success.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to share examples of how you've motivated and developed others in previous roles. Think about specific situations where you’ve successfully managed a team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Emphasise Relationship Building
Crown Paints values customer relationships, so come ready to discuss how you’ve built rapport with customers in the past. Share strategies you’ve used to engage regulars and attract new business, highlighting your people skills and customer-first approach.
✨Prepare for Commercial Discussions
Brush up on your understanding of financial targets like profit and loss, KPIs, and margin management. Be ready to discuss how you’ve previously contributed to sales performance and how you plan to drive results at Crown Paints. This will show that you’re not just a people person but also commercially savvy.