At a Glance
- Tasks: Support the Store Manager, build customer relationships, and lead a small team.
- Company: Crown Paints, a trusted name in paint with over 200 years of experience.
- Benefits: £13.23 per hour, 36 days leave, performance bonuses, and health perks.
- Other info: Enjoy a great work-life balance with no night shifts or Sunday work!
- Why this job: Make a real impact while developing leadership and commercial skills in a vibrant environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 13.23 - 13.23 £ per hour.
Swansea - Part time - 36 hours a week - £13.23 per hour + excellent benefits package.
At Crown Paints, our Assistant Store Managers are the heartbeat of the store — helping customers bring projects to life, building relationships with local trades, and creating exceptional customer experiences.
What you can expect from this role?
This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to support the Store Manager in leading from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business by offering service that stands out from the competition. There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to influence sales performance and customer growth, while gaining the skills and experience to progress further in your career.
Leadership also plays a central part. Assisting in managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. You’ll also support in overseeing stock — helping to maintain control, forecast needs, and keep the store running smoothly day to day. Attention to detail and forward planning are key to success. Commercial understanding is important too. You’ll gain exposure to wider store performance, working alongside the Store Manager on financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.
With great work comes great reward
At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:
- 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
- The opportunity to earn up to a 25% performance bonus each quarter
- Purchase a generous amount of significantly discounted paint for personal use
- A fantastic pension plan where the Company will match, and even double your contribution
- Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
- Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family
- Excellent work-life balance - never work a night shift or on Sundays again!
- Eating out, retail and leisure discounts
- Cycle to Work Scheme
- Training and development throughout your role
A Little More About Us
Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown - It’s not just paint. It’s personal!
Assistant Store Manager in Swansea employer: Crown Paints
Crown Paints is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a generous benefits package including a 25% bonus potential, holidays, and health provisions, employees enjoy a balanced work-life with no night shifts or Sundays, making it an ideal place for those seeking meaningful part-time employment in Crawley.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Swansea
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Crown Paints, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Store Manager in Swansea
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Crown Paints that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Crown Paints will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Crown Paints and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Crown Paints
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Crown Paints, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Crown Paints!
