Store Manager

Store Manager

Crawley Full-Time 35854 - 50200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to maximise store profits and provide exceptional customer experiences.
  • Company: Crown Paints is a leading UK paint brand with a rich history since 1777.
  • Benefits: Enjoy 36 days annual leave, performance bonuses, and health perks.
  • Why this job: Join a socially committed company that values innovation and personal growth.
  • Qualifications: Retail management experience and a consultative sales approach are essential.
  • Other info: Opportunity for training and development in a supportive environment.

The predicted salary is between 35854 - 50200 £ per year.

Crown Paints are looking to recruit a Store Manager to lead the team at our Crown Decorating Centre in Crawley. This role is a permanent, full-time position working 40 hours per week (Monday-Friday, with the occasional need to work on Saturdays). In return, we are offering you a salary starting from £35,854 per annum.

What you can expect from this role:

  • As the Store Manager, you will be looked upon by our full-time and part-time Sales Assistants/Drivers for support and guidance in maximizing profits within the store, through driving innovative yet effective sales with our range of decorative paints and sundry items.
  • You will manage and motivate your team to provide every customer with a truly personal experience from the moment they enter our CDC.
  • A key part of your role will be to identify potential new customers, establish positive relationships, and open customer accounts regularly.

Who we are looking for:

  • A commercially astute leader who can demonstrate retail management, team leadership, and a consultative sales approach.
  • Experience in continually striving to improve store performance through regularly reviewing sales/KPI results and identifying areas for development in the sale of key products.

At Crown Paints, we always recruit based on four values that unite us all: Connecting to customers, Constantly challenging, Socially committed, and Inspiring confidence.

With great work comes great reward:

  • Purchase a generous amount of significantly discounted paint for personal use.
  • 36 days annual leave (including bank holidays and a paid mandatory store closure period, i.e., Christmas).
  • Opportunity to earn a performance bonus each quarter.
  • Great maternity and paternity leave.
  • A generous pension plan where the Company will match, and even double your contribution.
  • Health & wellbeing perks - a range of medical, dental, and optical treatments for you and your family.
  • Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors.
  • Eating out, leisure, and retail discounts available.
  • Cycle to Work Scheme.
  • Training and development throughout your role.

About Crown Paints:

Crown believes that every pot of paint is brimming with potential and we want to put that into the hands of everyone. As one of the UK’s leading paint brands, we support homeowners and professionals to ‘paint their own possible’ and create beautiful, transformative spaces for everyone to enjoy. With a heritage dating back to 1777, the company has a rich and colorful history, pouring 200 years of knowledge and skill into every tin of paint.

Headquartered in Darwen in Lancashire, Crown also has a manufacturing site in Hull and an ever-growing network of over 170 Crown Decorating Centres located throughout the UK and Ireland. We’re proud to have held the Royal Warrant since 1949 in recognition of our commitment, passion, and experience.

Crown Paints forms part of the global coatings group Hempel, who service sectors including decorative, infrastructure, marine, wind, and thermal power. Hempel is proudly owned by The Hempel Foundation, an ownership structure that is unique in the coatings industry.

Store Manager employer: Crown Paints

Crown Paints is an exceptional employer, offering a vibrant work culture at our Crown Decorating Centre in Crawley, where teamwork and customer connection are at the forefront. With generous benefits including 36 days of annual leave, performance bonuses, and extensive training opportunities, we empower our Store Managers to lead with confidence and drive success. Join us to be part of a company that values innovation, social commitment, and personal growth, all while enjoying significant discounts on our quality products.
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Contact Detail:

Crown Paints Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with Crown Paints' product range and values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated staff or improved sales performance, as this will demonstrate your leadership skills.

✨Tip Number 3

Network with current or former employees of Crown Paints if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 4

Showcase your ability to build relationships with customers. Think of ways you've successfully engaged with clients in the past, as this role heavily relies on establishing positive connections with both retail customers and tradespeople.

We think you need these skills to ace Store Manager

Retail Management
Team Leadership
Sales Strategy Development
Customer Relationship Management
Performance Analysis
Motivational Skills
Consultative Selling
Inventory Management
Financial Acumen
Problem-Solving Skills
Communication Skills
Conflict Resolution
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Manager position at Crown Paints. Understand the key responsibilities and required skills, such as retail management and team leadership.

Tailor Your CV: Customise your CV to highlight relevant experience in retail management and sales. Emphasise any achievements that demonstrate your ability to drive sales and improve store performance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention how your values align with those of Crown Paints, particularly in connecting with customers and inspiring confidence.

Highlight Relevant Experience: In your application, be sure to include specific examples of how you have successfully managed teams, improved sales, or built customer relationships in previous roles. This will help demonstrate your suitability for the position.

How to prepare for a job interview at Crown Paints

✨Show Your Leadership Skills

As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples of how you’ve driven performance and improved store results.

✨Understand the Product Range

Familiarise yourself with Crown Paints' products before the interview. Being knowledgeable about their decorative paints and sundry items will show your genuine interest in the role and help you answer questions more effectively.

✨Demonstrate Customer Focus

Crown Paints values customer connection. Prepare to discuss how you would create a personal experience for customers and build relationships with both retail customers and tradespeople. Think of examples where you've successfully engaged with customers in the past.

✨Align with Company Values

Crown Paints has four core values: Connecting to customers, Constantly challenging, Socially committed, and Inspiring confidence. Reflect on these values and think of ways you can demonstrate them during your interview. Show that you not only understand these values but also embody them.

Store Manager
Crown Paints
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  • Store Manager

    Crawley
    Full-Time
    35854 - 50200 £ / year (est.)

    Application deadline: 2027-03-29

  • C

    Crown Paints

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