At a Glance
- Tasks: Lead a team to maximize store profits and provide exceptional customer experiences.
- Company: Crown Paints has over 200 years of experience in paint manufacturing and supports global humanitarian causes.
- Benefits: Enjoy 36 days off, performance bonuses, health perks, and generous discounts on paint.
- Why this job: Join a socially committed company that values personal growth and community impact.
- Qualifications: Looking for a retail leader with management experience and a consultative sales approach.
- Other info: No nights or Sundays required; training and development opportunities available.
The predicted salary is between 24000 - 40000 £ per year.
Crown Paints are looking to recruit a Store Manager to lead the team at our Crown Decorating Centre on Poole.
The role is a permanent, full-time position working 40 hours per week (Monday-Friday, with the occasional need to work on Saturdays). In return, we are offering you a salary starting from £32,000 per annum depending on experience + bonus + excellent benefits package.
What you can expect from this role
As the Store Manager, you will be looked upon by our full-time and part-time Sales Assistants/Drivers for support and guidance in maximizing profits within the store, through driving innovative yet effective sales with our range of decorative paints and sundry items. We rely on you to manage and motivate in equal measure as you and your team provide every customer with a truly personal experience from the moment they enter our CDC.
Our Crown Decorating Centres (CDC) play a pivotal role here at Crown Paints, and each store sits at the heart of our national network, currently made up of 147 CDCs. Our customer base varies from passing one-off retail customers through to builders and tradespeople who hold accounts and maintain repeat business. A key part of your role will be to identify potential new customers, establish positive relationships, and open customer accounts regularly.
Who we are looking for
A commercially astute leader who can demonstrate retail management, team leadership, and a consultative sales approach. Ideally, you will be experienced in continually striving to improve store performance through regularly reviewing sales/KPI results and identifying areas for development in the sale of key products.
At Crown Paints, as part of our journey to excellence, we always recruit based on four values that unite us all: Connecting to customers, Constantly challenging, Socially committed, Inspiring confidence. To a large extent, our values describe the way we already are, but there is also an element of aspiration… expressing the way we want to be.
With great work comes great reward
- Purchase a generous amount of significantly discounted paint for personal use
- 36 days annual leave (including bank holidays and a paid mandatory store closure period, i.e., Christmas)
- Opportunity to earn a performance bonus each quarter
- A generous pension plan where the Company will match, and even double your contribution
- Health & wellbeing perks – a range of medical, dental, and optical treatments for you and your family
- Employee Assistance Programme (EAP) – 24/7 access to confidential support via an employee helpline with qualified counsellors
- No nights. No Sundays.
- Eating out & leisure discounts available
- Cycle to Work Scheme
- Retail discounts
- Training and development throughout your role
A little more about us
Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian, and scientific causes across the world.
Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!
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Store Manager employer: Crown Paints
Contact Detail:
Crown Paints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Crown Paints' product range and values. Understanding their decorative paints and sundry items will help you speak confidently about how you can drive sales and connect with customers.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Research the local market in Poole to identify potential new customers. Being able to discuss strategies for attracting builders and tradespeople will demonstrate your commercial acumen and readiness for the role.
✨Tip Number 4
Prepare to discuss how you would implement and review KPIs to enhance store performance. Showing that you have a proactive approach to analyzing results will align with Crown Paints' commitment to excellence.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Crown Paints. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, team leadership, and sales. Use specific examples that demonstrate your ability to drive sales and improve store performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Crown Paints' values. Emphasize how your experience aligns with their focus on customer connection, challenging the status quo, and inspiring confidence.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention any sales targets you exceeded or successful initiatives you led that improved customer satisfaction.
How to prepare for a job interview at Crown Paints
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples of how you’ve driven sales and improved store performance.
✨Understand the Product Range
Familiarize yourself with Crown Paints' products, especially their decorative paints and sundry items. Being knowledgeable about the product range will help you connect with customers and demonstrate your commitment to providing a personal experience.
✨Emphasize Customer Relationships
Highlight your ability to build and maintain positive relationships with customers. Discuss strategies you've used to identify potential new customers and how you've successfully opened accounts in previous roles.
✨Align with Company Values
Crown Paints values connecting with customers, challenging the status quo, social commitment, and inspiring confidence. Prepare to discuss how your personal values align with these and provide examples of how you've embodied them in your work.