Store Manager in London

Store Manager in London

London Full-Time 29000 - 41000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic store team, build customer relationships, and drive sales performance.
  • Company: Crown Paints, a trusted name with over 200 years of experience.
  • Benefits: £36,408 salary, 36 days leave, performance bonuses, and health perks.
  • Why this job: Make a real impact in a supportive environment while developing your leadership skills.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Join a company that values education and supports global humanitarian causes.

The predicted salary is between 29000 - 41000 £ per year.

Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Barking. The role is a permanent, full-time position working 40 hours per week (Monday - Friday and occasional Saturdays). In return, we are offering you a salary of £36,408 + London Allowance per annum + bonus + excellent benefits package.

What you can expect from this role?

  • This is a hands‐on, people‐focused role where every day offers the opportunity to make an impact.
  • Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers.
  • Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition.
  • There’s plenty of scope to bring ambition and proactive thinking.
  • This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem‐solving, and is driven by results.
  • It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.
  • Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.
  • Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day.
  • It’s a role where attention to detail and forward planning make a real difference.
  • Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management.

With great work comes great reward. At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:

  • 36 days annual leave (including bank holidays and a paid mandatory store closure period i.e. Christmas)
  • The opportunity to earn up to a 25% performance bonus each quarter
  • Purchase a generous amount of significantly discounted paint for personal use
  • A fantastic pension plan where the Company will match, and even double your contribution
  • Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
  • Health & wellbeing perks - a range of medical dental and optical treatments for you and your family
  • Excellent work‐life balance - never work a night shift or on Sundays again!
  • Eating out, retail and leisure discounts
  • Cycle to Work Scheme
  • Training and development throughout your role

A little more about us: Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!

Store Manager in London employer: Crown Paints

Crown Paints is an exceptional employer, offering a vibrant and inclusive work culture in Barking that prioritises employee well-being and development. With a generous benefits package including 36 days of annual leave, performance bonuses, and extensive training opportunities, employees are empowered to thrive both personally and professionally. Join a team where your contributions make a real impact, and enjoy the satisfaction of working for a company committed to meaningful causes worldwide.
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Contact Detail:

Crown Paints Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in London

Tip Number 1

Get to know the company inside out! Research Crown Paints, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.

Tip Number 2

Practice your people skills! As a Store Manager, you'll be leading a team and building relationships with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.

Tip Number 3

Prepare some solid examples of how you've achieved targets in the past. Think about times when you’ve motivated a team or solved a tricky problem. These stories will help you stand out during the interview!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at Crown Paints.

We think you need these skills to ace Store Manager in London

Leadership
Relationship Building
Sales Performance Management
Problem-Solving Skills
Target Setting and Achievement
Team Motivation
Stock Control
Forecasting
Attention to Detail
Commercial Understanding
Financial Target Management
KPI Monitoring
Time Management
Customer Service Excellence

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and team leadership.

Tailor Your Application: Make sure to tailor your application specifically for the Store Manager role at Crown Paints. Highlight your relevant experience in managing teams, achieving sales targets, and building customer relationships. We love seeing how your skills align with our needs!

Be Specific with Examples: Use specific examples from your past experiences to demonstrate your skills. Whether it’s a time you motivated your team or solved a tricky problem, we want to hear about it! Concrete examples make your application stand out.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic company culture there.

How to prepare for a job interview at Crown Paints

Know Your Store Inside Out

Before the interview, make sure you’re familiar with Crown Paints' products and services. Understand their unique selling points and how they stand out in the market. This will show your genuine interest and help you discuss how you can contribute to the store's success.

Showcase Your Leadership Skills

As a Store Manager, you'll be leading a team, so prepare examples of how you've successfully managed and motivated others in the past. Think about specific situations where you’ve coached team members or resolved conflicts, as this will demonstrate your capability to lead effectively.

Emphasise Relationship Building

Crown Paints values customer relationships, so be ready to discuss how you’ve built rapport with customers in previous roles. Share stories that highlight your ability to connect with people, win new business, and provide exceptional service that keeps customers coming back.

Prepare for Commercial Discussions

Brush up on your understanding of financial targets like profit and loss, KPIs, and margin management. Be prepared to discuss how you would approach these aspects in your role. Showing that you have a commercial mindset will set you apart as a candidate who can drive sales performance.

Store Manager in London
Crown Paints
Location: London

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