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- Tasks: Lead a team, build customer relationships, and drive sales in a vibrant store environment.
- Company: Crown Paints, a trusted name with over 200 years of experience.
- Benefits: £32,000 salary, 36 days leave, performance bonuses, and health perks.
- Why this job: Make a real impact while developing your leadership and commercial skills.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join a supportive culture that values personal growth and community impact.
The predicted salary is between 28000 - 36000 £ per year.
Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Croydon. The role is a permanent, full-time position working 40 hours per week (7am-4pm Monday - Friday and occasional Saturdays 8am-12pm). In return, we are offering you a salary of £32,000 per annum + London Allowance + bonus + excellent benefits package.
What you can expect from this role? This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.
Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.
Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.
With great work comes great reward. At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:
- 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
- The opportunity to earn up to a 25% performance bonus each quarter
- Purchase a generous amount of significantly discounted paint for personal use
- A fantastic pension plan where the Company will match, and even double your contribution
- Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
- Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family
- Excellent work-life balance - never work a night shift or on Sundays again!
- Eating out, retail and leisure discounts
- Cycle to Work Scheme
- Training and development throughout your role
A little more about us: Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!
Store Manager in Croydon employer: Crown Paints
Contact Detail:
Crown Paints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Croydon
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Crown Paints' history, values, and recent news. This will not only impress them but also help you tailor your answers to show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can motivate a team, as this is key for the Store Manager role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early to show you're serious about the position. Remember, first impressions count, so be confident and friendly when you meet the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role can set you apart from other candidates. Plus, it shows that you’re proactive and genuinely excited about the opportunity at Crown Paints.
We think you need these skills to ace Store Manager in Croydon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and team leadership.
Tailor Your Application: Make sure to tailor your application to the Store Manager role at Crown Paints. Highlight your experience in managing teams, achieving targets, and building relationships with customers. We love seeing how your skills align with what we’re looking for!
Be Specific About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven sales or improved team performance in previous roles. We appreciate concrete evidence of your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re keen on joining our fantastic team at Crown Paints!
How to prepare for a job interview at Crown Paints
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Crown Paints' products and services. Understand their unique selling points and how they stand out from competitors. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific situations where you’ve coached others or improved team performance, as this will demonstrate your capability to lead effectively.
✨Emphasise Relationship Building
Crown Paints values customer relationships, so be ready to discuss how you’ve built rapport with customers in previous roles. Share stories that highlight your ability to connect with regulars and win new business through excellent service.
✨Understand Commercial Metrics
Familiarise yourself with key commercial concepts like profit and loss, KPIs, and margin management. Be prepared to discuss how you’ve used these metrics to drive sales performance in the past, as this will show your understanding of the business side of retail.
