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- Tasks: Lead a dynamic store team, build customer relationships, and drive sales performance.
- Company: Crown Paints, a trusted name in the paint industry for over 200 years.
- Benefits: Competitive salary, performance bonuses, generous leave, and health perks.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join a company that values community support and personal growth.
The predicted salary is between 35940 - 35940 £ per year.
Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Crawley. The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm). In return, we are offering you a salary of £35,940 per annum + bonus + excellent benefits package.
What you can expect from this role? This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.
Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.
Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.
With great work comes great reward. At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:
- 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
- The opportunity to earn up to a 25% performance bonus each quarter
- Purchase a generous amount of significantly discounted paint for personal use
- A fantastic pension plan where the Company will match, and even double your contribution
- Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
- Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family
- Excellent work-life balance - never work a night shift or on Sundays again!
- Eating out, retail and leisure discounts
- Cycle to Work Scheme
- Training and development throughout your role
A little more about us: Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!
Store Manager in Crawley employer: Crown Paints
Contact Detail:
Crown Paints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Crawley
✨Tip Number 1
Get to know the company inside out! Research Crown Paints, their values, and their culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the company. Think about what you want to know regarding team dynamics or sales strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Crown Paints directly.
We think you need these skills to ace Store Manager in Crawley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick — it helps us get to know you better.
Tailor Your Application: Make sure to tailor your application to the Store Manager role at Crown Paints. Highlight your experience in leadership, customer service, and sales performance. We love seeing how your skills align with what we’re looking for!
Be Specific About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met targets or improved team performance. This gives us a clear picture of what you can bring to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re keen on joining our fantastic team!
How to prepare for a job interview at Crown Paints
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Crown Paints' products and services. Understand their unique selling points and how they stand out from competitors. This will show your genuine interest in the role and help you discuss how you can contribute to the store's success.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to share examples of how you've motivated and developed others in previous roles. Think about specific situations where you’ve successfully managed a team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Emphasise Relationship Building
Crown Paints values customer relationships, so come ready to discuss how you’ve built rapport with customers in the past. Share stories that highlight your ability to connect with people, win new business, and provide exceptional service that keeps customers coming back.
✨Prepare for Commercial Questions
Since commercial understanding is key for this role, brush up on basic financial concepts like profit and loss, KPIs, and margin management. Be ready to discuss how you would approach these aspects in the store, as it shows you’re not just focused on day-to-day operations but also on driving overall performance.