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- Tasks: Lead a dynamic team managing electricity metering data and customer onboarding.
- Company: Join an award-winning energy supplier known for innovation and customer service.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Make a real impact by improving processes and leading a motivated team.
- Qualifications: Experience in leading teams and strong organisational skills are essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 33000 £ per year.
Crown Gas & Power is an award-winning business energy supplier providing gas and electricity to organisations across the UK. Known for our innovative products, including 100% biogas, and our strong reputation for customer service, we continue to grow and invest in new areas of the business. We are now looking for a Team Leader to manage our Metering Data Team, responsible for overseeing a small operational team that manages electricity metering data, customer onboarding processes, and industry updates. This role would suit someone who has previously led an administration, operations, or customer support team and enjoys improving processes, managing workloads, and supporting team performance. Energy industry experience is not essential — we are looking for someone with strong operational leadership and organisational skills.
The Role
As Team Leader, you will coordinate the day-to-day activity of the Metering Data Team, ensuring tasks are completed accurately, processes run efficiently, and service levels are maintained. You will also support the Operations Manager by identifying opportunities to improve workflows and team performance.
Key Responsibilities
- Lead and support the Metering Data Team to deliver consistent, high-quality operational work
- Plan and prioritise team workloads to meet service targets and deadlines
- Oversee customer onboarding and metering data processes
- Monitor team performance and identify opportunities to improve efficiency
- Act as the escalation point for operational queries or complex issues
- Analyse operational data and provide updates to the management team
- Ensure team processes are followed correctly, and work is completed in line with company and industry requirements
- Support continuous improvement of systems, processes and reporting
What We’re Looking For
- Experience leading or supervising an administration, operations, or customer support team
- Strong organisational skills and ability to manage workloads across a team
- Confidence in managing performance, providing feedback, and supporting development
- Ability to analyse information and identify improvements to processes
- Comfortable working in a fast-paced operational environment
- Experience working in a process-driven or regulated environment (utilities, telecoms, financial services, logistics, etc.) would be beneficial but is not essential.
- Experience within energy, utilities or another regulated operational environment would be advantageous. However, strong leadership capability and proven process improvement experience are essential.
Team Leader - Data Operations Crown Gas & Power · Metering Team · Heap Bridge, Bury - Crown Point in Manchester employer: Crown Oil UK
Contact Detail:
Crown Oil UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Data Operations Crown Gas & Power · Metering Team · Heap Bridge, Bury - Crown Point in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector or related fields. Attend industry events, webinars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Crown Gas & Power and understanding their values. Think about how your leadership style aligns with their mission. We want to see you shine, so practice common interview questions and come armed with examples of your past successes!
✨Tip Number 3
Showcase your operational skills! During interviews, highlight your experience in managing teams and improving processes. Use specific examples to demonstrate how you've led teams to success in previous roles. This is your chance to show us what you’re made of!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Crown Gas & Power. Let’s make this happen together!
We think you need these skills to ace Team Leader - Data Operations Crown Gas & Power · Metering Team · Heap Bridge, Bury - Crown Point in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight any leadership experience and operational skills you've got, as we want to see how you can lead our Metering Data Team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Crown Gas & Power. Share specific examples of how you've improved processes or led teams in the past.
Show Your Passion for Improvement: We love candidates who are all about continuous improvement. In your application, mention any times you've identified inefficiencies and how you tackled them. This will show us you're ready to help enhance our operations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Crown Oil UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Team Leader in Data Operations. Familiarise yourself with the responsibilities mentioned in the job description, especially around managing workloads and improving processes. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led teams in the past. Think about times when you improved team performance or streamlined processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their current challenges in the Metering Data Team or how they measure success in this role. It shows that you’re genuinely interested and have done your homework.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. They’re looking for someone who fits well within their team culture, so being authentic can help you stand out. Show enthusiasm for the role and the company, and don’t hesitate to express why you want to be part of their journey.