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- Tasks: Handle support tickets and troubleshoot Windows devices while aiding in infrastructure.
- Company: A dynamic UK-based company focused on IT support and development.
- Benefits: Ownership of tasks, supportive environment, and opportunities for career advancement.
- Why this job: Perfect for those eager to grow their IT skills and take on responsibilities.
- Qualifications: At least two years of 1st-line support experience and knowledge of Microsoft 365.
- Other info: Join a team that values learning and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A UK-based company is seeking an IT Support Engineer with at least two years of experience in 1st-line support. The role focuses on handling support tickets, troubleshooting Windows devices, and aiding in infrastructure areas as you progress.
Ideal candidates should possess a good knowledge of Microsoft 365 and a desire to learn and develop within a supportive environment. This position promises ownership and responsibility, perfect for those looking to advance their IT careers.
IT Support Engineer - 1st/2nd Line, Path to Infra in Bury employer: Crown Oil UK
Contact Detail:
Crown Oil UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - 1st/2nd Line, Path to Infra in Bury
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of how you've tackled support tickets or resolved issues with Windows devices to impress potential employers.
✨Tip Number 3
Keep learning! Stay updated on Microsoft 365 and other relevant technologies. Consider taking online courses or certifications to boost your knowledge and show that you're committed to growing in your IT career.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace IT Support Engineer - 1st/2nd Line, Path to Infra in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st-line support and any relevant skills with Windows devices and Microsoft 365. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and your eagerness to learn and grow with us. Mention specific experiences that demonstrate your problem-solving skills and ability to handle support tickets.
Showcase Your Soft Skills: While technical skills are crucial, we also value communication and teamwork. Highlight instances where you've worked well with others or resolved conflicts, as these qualities are key in a supportive environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Crown Oil UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows devices and Microsoft 365. Be ready to discuss common troubleshooting scenarios and how you've handled support tickets in the past. This will show that you're not just familiar with the tech, but that you can also apply your knowledge practically.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved issues in previous roles. Think about times when you had to think on your feet or troubleshoot under pressure. This will demonstrate your ability to handle the responsibilities of the role and your readiness to take ownership of tasks.
✨Express Your Desire to Learn
Since this role is about growth, be sure to convey your eagerness to develop your skills further. Talk about any relevant courses or certifications you’re considering, or areas within IT infrastructure that excite you. This shows that you’re not just looking for a job, but a career path.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s support processes or team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your career aspirations. It’s a great way to demonstrate that you’re serious about contributing to their success.
