Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our hospitality and events teams to create unforgettable experiences.
- Company: Crown London is a prestigious private members' club in Mayfair, offering luxury and exceptional service.
- Benefits: Enjoy perks like a season ticket loan, discounts, and family-friendly policies.
- Why this job: Join a vibrant culture focused on growth, inclusivity, and delivering extraordinary service.
- Qualifications: Must be over 18 with relevant experience in hospitality and event management.
- Other info: Candidates must demonstrate the Right to Work in the UK during the interview.
The predicted salary is between 43200 - 72000 £ per year.
Crown London,located in the heart of Mayfair, offers exclusive world-class experiences to its members. From its aristocratic beginnings, the club has evolved into a modern gaming and dining environment. At Crown London we strive to provide opportunities for all our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. We pride ourselves on making the ordinary extraordinary through our purpose and together, we create exceptional experiences with respect and care for our internal and external communities.
What Were Looking For
We are seeking a talented and passionate Head of Hospitality and Events to join the company. As an exclusive private members' club and casino located in the heart of Mayfair, London, we are committed to delivering unparalleled luxury and service. As the Head of Hospitality and Events, you will play a pivotal role in driving our company culture. You will lead the food and beverage and events teams, fostering strong morale and positive attitudes, thus creating an inspiring and supportive work environment. Your responsibilities will include:
- Oversee the overall food and beverage operation, accountable for delivering results including profit and loss and revenue.
- Successfully plan and execute in-house events, ensuring outstanding outcomes.
- Contribute to the broader F&B strategy, implementing operational plans and building effective teams through authentic, motivating leadership.
- Drive business performance by establishing and driving lead performance indicators, generating revenue, and focusing on customer, employee, and financial metrics.
- Champion Crown's service values, delivering a seamless customer experience aligned with expectations.
- Cultivate a high-performance feedback culture, empowering employees to contribute to business success and be rewarded for their individual achievements.
- Manage an efficient and effective operation, ensuring employees understand the key drivers of the business and are held accountable for their performance.
What you can expect from us
- Season ticket loan
- Cycle to work scheme
- Crown discounts portal
- On site staff canteen
- Family friendly policies
- Discounted car park
- Life assurance and Medical
- And lots more!
Additional Information
- Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage
- Due to Gambling Regulations, all applicants must be over the age of 18
- A full-time maternity cover role
AMRT1_UKCT
HEAD OF HOSPITALITY & EVENTS employer: Crown London
Contact Detail:
Crown London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HEAD OF HOSPITALITY & EVENTS
✨Tip Number 1
Familiarize yourself with the luxury hospitality industry, especially in the context of private members' clubs. Understanding the unique expectations and experiences that members seek will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the hospitality and events sector. Attend industry events or join relevant online communities to connect with others who can provide insights or even referrals for the Head of Hospitality and Events position.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully led teams in high-pressure environments. Highlight how you fostered a positive culture and achieved outstanding results in food and beverage operations.
✨Tip Number 4
Research Crown London's values and mission. Be prepared to discuss how your personal values align with theirs, particularly regarding diversity, inclusiveness, and delivering exceptional customer experiences.
We think you need these skills to ace HEAD OF HOSPITALITY & EVENTS
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Crown London's values and mission. Highlight how your personal values align with their commitment to luxury, service, and inclusiveness in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality and events management. Emphasize leadership roles and successful projects that demonstrate your ability to drive business performance and foster team morale.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and events. Share specific examples of how you've successfully managed teams and executed events, showcasing your strategic thinking and customer-focused approach.
Highlight Key Metrics: When detailing your past experiences, include quantifiable achievements such as revenue growth, customer satisfaction scores, or successful event outcomes. This will help illustrate your impact in previous roles.
How to prepare for a job interview at Crown London
✨Showcase Your Leadership Skills
As the Head of Hospitality and Events, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've motivated and inspired your team in previous roles, focusing on creating a positive work environment.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators relevant to food and beverage operations. Be ready to discuss how you have previously driven revenue and managed profit and loss in your past positions.
✨Emphasize Customer Experience
Crown London prides itself on delivering exceptional service. Prepare to share specific instances where you enhanced customer experiences and aligned service delivery with company values.
✨Prepare for Event Planning Questions
Since planning and executing in-house events is a core responsibility, be prepared to discuss your event management experience. Highlight successful events you've organized and the strategies you used to ensure outstanding outcomes.
