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- Tasks: Drive sales growth in aftermarket services and manage existing client relationships.
- Company: Crown Lift Trucks Ltd, a leader in lift truck solutions.
- Benefits: Competitive salary, 25 days holiday, company pension, and perks like private vehicle use.
- Other info: Monday to Friday hours with opportunities for personal and professional development.
- Why this job: Join a dynamic team and make a real impact in the aftermarket sales sector.
- Qualifications: Strong communication skills, GCSEs in English and Maths, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Branch Sales Manager, your key responsibility is the growth of Aftermarket Sales business within a specific region. The regions already host an existing client portfolio but ultimately the success of the role hinges on 80% New Business Development and 20% Account Management of our existing customer base maximising the footprint of Crown aftersales and market share.
Responsibilities
- Sales of PTH, replacement batteries, ancillaries (including Crown Work Assist accessories).
- Signing up service agreements: full maintenance contracts, preventative maintenance agreements, thorough examination agreements, battery care agreements.
- Short‑term rental, operator training.
- Follow up overdue chargeable service quotes.
- Attend delivery/installations of truck sales to provide handover to customer and ensure additional revenue opportunities are followed up.
- Find leads for powered lift trucks and/or warehouse solutions equipment and pass onto the relevant Area Sales Manager.
- Resource management.
- Review and respond to all marketing leads within 48 hrs.
- Attend regular review meetings with the Branch Sales Manager.
- Profit and loss management.
- Maximise all revenue potential for each customer.
- Operational efficiency: target to grow chargeable revenues by 10% per annum.
- Ensure 100% of rejected estimates are followed up along with STS.
- Reporting and administration: manage and report on all leads and enquiries; establish strong reporting routines and internal relationships.
- Safety and risk management: promote a safe workplace for all by your actions.
Essential Skills and Experience
- Excellent communication skills, ability to influence and use diplomacy with clients and colleagues.
- Ability to interpret statistical data to identify trends and present findings.
- Education: able to achieve a grade C in English and Maths at GCSE.
- Commitment to continuing personal and professional development.
- Excellent organisational skills, resourceful and solution‑driven.
- A high standard of accuracy and attention to detail.
- Ability to multi‑task, prioritising workloads to meet tight deadlines.
- Consultation and negotiation skills.
- Flexibility to cope with diverse needs of the post.
- Highly motivated and resilient under pressure.
- Positive, personable, and optimistic with a can‑do attitude.
- Full UK driving licence.
Vacancy Details
- Hours of Work: Monday to Friday – 08:30am to 17:00pm with 30 minutes lunch.
- Salary: Competitive package (dependent on experience).
- Holiday: 25 days holiday.
- Pension: Company pension plan.
Benefits
- Private use of company vehicles (subject to mileage cost).
- Tell Us Health Programme.
- Perkbox.
Aftermarket Sales Representative - Scotland employer: Crown Lift Trucks UK
Contact Detail:
Crown Lift Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftermarket Sales Representative - Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential clients on LinkedIn. The more people you know, the better your chances of landing that Aftermarket Sales gig.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or a portfolio showcasing your past sales successes and how you can grow Crown's aftermarket business. This will help you stand out during interviews.
✨Tip Number 3
Follow up! After any meeting or interview, send a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Aftermarket Sales Representative - Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Aftermarket Sales role. Highlight your experience in new business development and account management, as these are key for us at Crown Lift Trucks. Use specific examples that showcase your skills in sales and customer relationship management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Aftermarket Sales Representative position. Mention your communication skills and how you can influence clients positively, as well as your commitment to personal and professional development.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Did you exceed sales targets? Did you successfully manage client accounts? Numbers speak volumes, so include any stats that demonstrate your success in driving revenue growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Crown Lift Trucks UK
✨Know Your Products Inside Out
Make sure you’re familiar with Crown Lift Trucks' range of products, especially the aftermarket sales items like PTH and replacement batteries. Being able to discuss these confidently will show your potential employer that you're genuinely interested and knowledgeable about what they offer.
✨Demonstrate Your Sales Skills
Prepare examples from your past experiences where you've successfully developed new business or managed accounts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you maximised revenue and built strong client relationships.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to role-play common sales scenarios with a friend to get comfortable with influencing and negotiating effectively.
✨Be Ready to Discuss Data Interpretation
Brush up on your ability to interpret statistical data, as this role requires identifying trends and presenting findings. Be prepared to discuss how you've used data in previous roles to drive sales or improve processes, showcasing your analytical skills.