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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer satisfaction and support field activities.
- Company: Join Crown Lift Trucks, a leader in electric lift truck innovation.
- Benefits: Enjoy a company van, 25 days holiday, and a solid pension plan.
- Why this job: Be part of a passionate team driving innovation in the material handling industry.
- Qualifications: Full UK driving licence and strong communication skills required.
- Other info: Great career growth opportunities in a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
About Crown Lift Trucks Ltd
Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award‑winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow‑aisle VNA trucks.
Our Brand Promise
Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.
Job Description
Deliver a high level of customer satisfaction; support the FSM in daily field activities, including technical support and specialist installations. Promote a high level of safe working practices. You will need to be an effective communicator, forming strong links to both the Field Service Engineering Team and Back Office functions. The individual will be expected to carry out fundamental Field Service Engineering tasks as well as supporting the FSM in a Team Leader capacity as outlined below.
Key Result Areas
Responsibilities
- Resource Management: Review Engineer performance with Field Service Manager monthly; review jobs per day; review chargeable hours per Engineer; review training requirements; monitor and co‑ordinate monthly PM Schedule/ WIP in conjunction with the Front Desk; undertake Engineer Audits as required.
- Truck Installations: Effectively manage specialist trucks installations; monitor and adhere to outlined budgeted costs; carry out detailed and timely site surveys prior to installations; ensure all Method Statements and Risk assessments are up to date and adhered to.
- Profit and Loss: Monitor costs and revenues with the FSM; support in achievement of targeted PMs in the month completed, and achieved within targeted PM times; maximise First Time Fix by supporting the FSM.
- Operational Efficiency: Develop a comprehensive understanding of Crown systems.
- Safety and Risk Management: Lead by example in promoting a safe working environment for all.
Person Specification
Essential Skills
- Must hold full UK Driving Licence.
- Proficient in fault‑finding and repair.
- Educated with an ability to achieve a grade C in English and maths at GCSE.
- Experience of Health & Safety requirements working in a workshop practice.
- Commitment to continuing personal and professional development.
- Excellent organisational skills, resourceful and solution driven.
- A high standard of accuracy and attention to detail.
- Ability to multi‑task, prioritising workloads to work to tight deadlines.
- Ability to work independently or in a team.
- Clear communication skills – oral and written.
- Consultation and negotiation skills.
- Flexibility to cope with diverse needs of the post.
- Highly motivated and possessing a resilience to work under pressure.
Desirable Skills
- Engineering qualification.
Vacancy Details
- Hours Of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.
- Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
- Holidays: 25 days holiday.
- Pension: Company pension plan.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25‑year milestone, and we are proud to have travelled their career paths with them.
From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.
Benefits
- Company van plus fuel card – private use of company vehicle (subject to tax regulations)
- Company pension plan.
- 25 days annual leave plus bank holidays.
- Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
- Tell Us Health.
Contact
Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD
If you have any further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on or via
#J-18808-Ljbffr
Resident Team Leader - East employer: Crown Lift Trucks UK
Contact Detail:
Crown Lift Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Team Leader - East
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Crown Lift Trucks through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Crown's products and values, and think about how your skills align with their mission. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills they’re looking for, like communication and problem-solving. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Resident Team Leader - East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Resident Team Leader role. Highlight your communication skills, technical support experience, and any relevant health and safety knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Crown Lift Trucks. Don’t forget to mention your commitment to safety and operational efficiency.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead and manage resources effectively. Numbers speak volumes, so if you’ve improved efficiency or reduced costs, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Crown Lift Trucks UK
✨Know Your Stuff
Make sure you understand Crown Lift Trucks' products and services inside out. Familiarise yourself with their electric lift trucks and the specific responsibilities of a Resident Team Leader. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As an effective communicator, you'll need to demonstrate your ability to connect with both the Field Service Engineering Team and Back Office functions. Prepare examples of how you've successfully communicated in past roles, especially in high-pressure situations.
✨Emphasise Safety Practices
Crown places a high value on safety and risk management. Be ready to discuss your experience with health and safety requirements in a workshop setting. Share specific instances where you promoted safe working practices or led by example.
✨Demonstrate Problem-Solving Abilities
The role requires a resourceful and solution-driven mindset. Prepare to discuss challenges you've faced in previous positions and how you approached them. Highlight your fault-finding and repair skills, as well as any engineering qualifications you may have.
