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- Tasks: Lead a team in field service engineering and ensure top-notch installations.
- Company: Join Crown Lift Trucks, a global leader in material handling with innovative designs.
- Benefits: Enjoy a company van, 25 days holiday, and a solid pension plan.
- Why this job: Make a real impact while promoting safety and efficiency in a dynamic environment.
- Qualifications: Full UK driving licence and strong fault-finding skills required.
- Other info: Great career growth opportunities and access to exclusive discounts.
The predicted salary is between 36000 - 60000 £ per year.
About Crown Lift Trucks Ltd: Crown is one of the world’s largest material handling companies with a reputation for award‑winning product design and advanced engineering support.
You will need to be an effective communicator, forming strong links to both the Field Service Engineering Team and Back Office functions. The individual will be expected to carry out fundamental Field Service Engineering tasks as well as supporting the FSM in a Team Leader capacity.
Key Result Areas Responsibilities- Resource Management: Review Engineer performance with Field Service Manager monthly. Review jobs per day. Review chargeable hours per Engineer. Review training requirements. Monitor and Co‑ordinate monthly PM Schedule/ WIP in conjunction with the Front Desk. Undertake Engineer Audits as required.
- Truck Installations: Effectively manage specialist trucks installations. Monitor and adhere to outlined budgeted costs. Carry out detailed and timely site surveys prior to installations. Ensure all Method Statements and Risk assessments are up to date and adhered to.
- Profit and Loss: Monitor costs and revenues with the FSM. Support in achievement of targeted PM’s in the month complete, and achieved within targeted PM times. Maximise First Time Fix by supporting the FSM.
- Operational Efficiency: Develop a comprehensive understanding of Crown systems.
- Safety and Risk Management: Lead by example in promoting a safe working environment for all.
Essential Skills: Must hold full UK Driving Licence; Proficient in fault‑finding and repair; Educated with an ability to achieve a grade C in English and maths at GCSE; Experience of Health Commitment to continuing personal and professional development; Excellent organisational skills, resourceful and solution driven; A high standard of accuracy and attention to detail; Ability to multi‑task, prioritising workloads to work to tight deadlines; Ability to work independently or in a team; Clear communication skills – oral and written; Consultation and negotiation skills; Flexibility to cope with diverse needs of the post; Highly motivated and possessing a resilience to work under pressure.
Desirable Skills: Engineering qualification.
Vacancy DetailsHours Of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.
Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
Holidays: 25 days holiday.
Pension: Company pension plan.
Benefits- Company van plus fuel card – private use of company vehicle (subject to tax regulations)
- Company pension plan.
- 25 days annual leave plus bank holidays.
- Door to door payment.
- Support with tooling.
- Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
- Tell Us Health programme.
If you have any further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via uk.recruitment@crown.com.
Field Service Team Leader - South East employer: Crown Lift Trucks UK
Contact Detail:
Crown Lift Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Team Leader - South East
✨Tip Number 1
Get to know the company inside out! Research Crown Lift Trucks Ltd, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to field service management. Think about how you can demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Field Service Team Leader - South East
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant skills and experiences in your application. We want to see how you can bring your fault-finding and repair expertise to the Field Service Team Leader role!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing to show us you’re the perfect fit for the team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so make sure your communication skills shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Crown Lift Trucks UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service engineering. Understand the products and services Crown Lift Trucks offers, especially around fault-finding and repair. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Field Service Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully led teams in the past, focusing on communication and resource management. Highlight any experience you have with training or mentoring others.
✨Safety First!
Crown places a high emphasis on safety and risk management. Be ready to discuss how you've promoted safe working practices in previous roles. Think of specific instances where you led by example or implemented safety measures that improved the work environment.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team's dynamics, the challenges they face, or how success is measured in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.