Resident Team Leader - East in Cheshire, Warrington

Resident Team Leader - East in Cheshire, Warrington

Warrington +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
Crown Lift Trucks UK

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and manage specialist truck installations.
  • Company: Join Crown Lift Trucks, a global leader in material handling with a family-owned ethos.
  • Benefits: Enjoy 25 days holiday, a company vehicle, and exclusive discounts from top UK brands.
  • Why this job: Make a real impact in a dynamic environment while developing your skills in engineering.
  • Qualifications: Must have a full UK driving licence and strong fault-finding skills.
  • Other info: Flexible working hours with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

About Crown Lift Trucks Ltd

Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”

Job Description

Deliver a high level of customer satisfaction; support the FSM in daily field activities, including technical support and specialist installations. Promote a high level of Safe Working practices. You will need to be an effective communicator, forming strong links to both the Field Service Engineering Team and Back Office functions. The individual will be expected to carry out fundamental Field Service Engineering tasks as well as supporting the FSM in a Team Leader capacity as outlined below.

Responsibilities

  • Resource Management: Review Engineer performance with Field Service Manager monthly. Review jobs per day. Review chargeable hours per Engineer. Review training requirements. Monitor and Co-ordinate monthly PM Schedule/ WIP in conjunction with the Front Desk. Undertake Engineer Audits as required.
  • Truck Installations: Effectively manage specialist trucks installations. Monitor and adhere to outlined budgeted costs. Carry out detailed and timely site surveys prior to installations. Ensure all Method Statements and Risk assessments are up to date and adhered to.
  • Profit and Loss: Monitor costs and revenues with the FSM. Support in achievement of targeted PM’s in the month completed, and achieved within targeted PM times. Maximise First Time Fix by supporting the FSM.
  • Operational Efficiency: Develop a comprehensive understanding of Crown systems.
  • Safety and Risk Management: Lead by example in promoting a safe working environment for all.

Person Specification

Essential Skills

  • Must hold full UK Driving Licence.
  • Proficient in fault-finding and repair.
  • Educated with an ability to achieve a grade C in English and maths at GCSE.
  • Experience of Health & Safety requirements working in a workshop practice.
  • Commitment to continuing personal and professional development.
  • Excellent organisational skills, resourceful and solution driven.
  • A high standard of accuracy and attention to detail.
  • Ability to multi-task, prioritising workloads to work to tight deadlines.
  • Ability to work independently or in a team.
  • Clear communication skills – oral and written.
  • Consultation and negotiation skills.
  • Flexibility to cope with diverse needs of the post.
  • Highly motivated and possessing a resilience to work under pressure.

Desirable Skills

  • Engineering qualification.

Vacancy Details

  • Hours Of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.
  • Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
  • Holidays: 25 days holiday and Bank Holidays.
  • Pension: Company pension plan.

Benefits

Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.

Please contact us via our . For further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via .

Locations

Warrington Cheshire

Resident Team Leader - East in Cheshire, Warrington employer: Crown Lift Trucks UK

Crown Lift Trucks Ltd is an exceptional employer, offering a supportive work culture that prioritises safety and professional development. With a commitment to employee growth, the company provides comprehensive training opportunities and a generous benefits package, including a company vehicle, competitive holidays, and access to exclusive discounts. Located in a dynamic environment, Crown fosters a collaborative atmosphere where employees can thrive while contributing to innovative solutions in material handling.
Crown Lift Trucks UK

Contact Detail:

Crown Lift Trucks UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Team Leader - East in Cheshire, Warrington

Tip Number 1

Get to know the company inside out! Research Crown Lift Trucks Ltd, their products, and their values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about their mission.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for the interview by practising common questions related to the role. Think about how your skills in fault-finding, repair, and safety management can benefit Crown. We want you to shine and show them you’re the perfect fit!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what Crown is looking for in a Resident Team Leader.

We think you need these skills to ace Resident Team Leader - East in Cheshire, Warrington

Customer Satisfaction
Technical Support
Safe Working Practices
Effective Communication
Resource Management
Fault-Finding and Repair
Health & Safety Compliance
Organisational Skills
Attention to Detail
Multi-Tasking
Consultation and Negotiation Skills
Flexibility
Resilience under Pressure
Engineering Qualification

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Crown Lift Trucks and contributing to their mission of keeping businesses moving.

Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that align with the job description. We love seeing how your background fits with the responsibilities of the Resident Team Leader role!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the heart of what makes you a great fit for the team.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at Crown Lift Trucks UK

Know Your Stuff

Make sure you understand Crown Lift Trucks' products and services inside out. Familiarise yourself with their forklifts, automation solutions, and safety practices. This will not only help you answer questions confidently but also show your genuine interest in the company.

Showcase Your Communication Skills

As a Resident Team Leader, effective communication is key. Prepare examples of how you've successfully communicated with teams or clients in the past. Think about times when you resolved conflicts or facilitated discussions to improve team performance.

Demonstrate Problem-Solving Abilities

Crown values resourcefulness and solution-driven approaches. Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your fault-finding skills and any relevant engineering qualifications that support your problem-solving capabilities.

Emphasise Safety and Efficiency

Since safety is a priority for Crown, be prepared to talk about your experience with Health & Safety requirements. Share how you've promoted safe working environments in the past and how you plan to lead by example in this role.

Resident Team Leader - East in Cheshire, Warrington
Crown Lift Trucks UK
Location: Warrington

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