At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and a welcoming atmosphere.
- Company: The Crown Tavern, a beautifully refurbished pub in Lee, SE12.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career development and training opportunities.
- Why this job: Join a passionate team and make a real impact in your community.
- Qualifications: Customer service skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
The Crown Tavern is a beautiful pub located in Lee, SE12. With our spacious dining and pub areas as well as a large beer garden, the pub caters for many. We have recently had a major refurbishment and are now looking to take our business to the next level. We strive to be the best pub in the community, delivering great service, a drinks range, and traditional British dishes using seasonal British ingredients. Catering for a variety of events; from live sports (home to Sky Sports), weddings, life celebrations, bank holiday festivities, and our traditional pie & mash offer, we aim to be the home away from home in the community.
If you're looking to join a fabulous team and be a part of something great, The Crown Tavern is the place for you!
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor, you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Crown, Lee
The Crown Tavern is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their career growth. With access to training and development opportunities, free meals, and generous discounts, employees enjoy a rewarding experience while contributing to a beloved community hub. Join us in creating memorable moments for our guests in a beautifully refurbished pub that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene in your area! Visit local pubs, including The Crown Tavern, and chat with staff. This not only shows your interest but also helps you understand the vibe and what makes a great pub experience.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a Supervisor position or can give you insider tips about working at The Crown Tavern.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team leadership. Think of examples from your past experiences that showcase your skills and passion for hospitality – this will help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fabulous team at The Crown Tavern. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating a welcoming atmosphere at The Crown Tavern.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Supervisor role. Mention any previous roles where you've trained teams or led shifts, as this will show us you're ready to take on the responsibility.
Be Authentic:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can build rapport with both customers and the team, so being genuine will help us see if you’re a good fit for our pub family.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Crown, Lee
✨Know the Pub Inside Out
Before your interview, take some time to research The Crown Tavern. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can relate these stories to the values of The Crown Tavern and their commitment to community.
✨Demonstrate Leadership Qualities
Since you'll be leading shifts, it's important to highlight your leadership skills. Be ready to discuss how you've trained or mentored team members in the past. Share specific instances where your guidance made a difference in service quality or team morale.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at The Crown Tavern. This shows that you're not just interested in the job, but also in being an active part of their community.
