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- Tasks: Lead a vibrant team, ensuring exceptional service and a welcoming atmosphere.
- Company: The Crown Tavern, a beautifully refurbished pub in Lee, SE12.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Opportunities for career growth with training and development courses.
- Why this job: Join a passionate team and make a real impact in your community.
- Qualifications: Customer service skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
The Crown Tavern is a beautiful pub located in Lee, SE12. With our spacious dining and pub areas as well as a large beer garden, the pub caters for many. We have recently had a major refurbishment and are now looking to take our business to the next level. We strive to be the best pub in the community, delivering great service, a drinks range, and traditional British dishes using seasonal British ingredients. Catering for a variety of events; from live sports (home to Sky Sports), weddings, life celebrations, bank holiday festivities, and our traditional pie & mash offer, just to name a few, we aim to be the home away from home in the community.
If you're looking to join a fabulous team and be a part of something great, The Crown Tavern is the place for you!
What We Offer Our Supervisors:- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
As the successful Supervisor, you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Crown, Lee
Contact Detail:
Crown, Lee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene in your area! Visit local pubs, chat with staff, and understand what makes them tick. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Attend local events or join hospitality groups on social media. You never know who might have a lead on a Supervisor position at The Crown Tavern or elsewhere.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team leadership. We want to see your passion for hospitality shine through, so think of examples that highlight your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fabulous team at The Crown Tavern.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating a welcoming atmosphere at The Crown Tavern.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Supervisor role. Mention any previous roles where you've trained staff or led shifts, as this will show us you're ready to take on the responsibility.
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can build rapport with both customers and the team, so being genuine will help us see if you’re a good fit for our pub culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Crown, Lee
✨Know the Pub Inside Out
Before your interview, take some time to research The Crown Tavern. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can relate these stories to the values of The Crown Tavern and their commitment to community.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership style and how you’ve successfully trained or managed a team in the past. Highlight any specific training methods you’ve used that could benefit the team at The Crown Tavern, showing that you’re invested in their growth.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about their plans for future events or how they measure success in customer satisfaction. It shows you’re engaged and thinking about how you can contribute to their goals.