At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Crown Tavern, a beautifully refurbished pub in Lee, SE12.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Why this job: Join a passionate team and make a real impact in the community.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Opportunities for growth with internal promotions and training.
The predicted salary is between 30000 - 42000 £ per year.
The Crown Tavern is a beautiful pub located in Lee, SE12. With our spacious dining and pub areas as well as a large beer garden, the pub caters for many. We have recently had a major refurbishment and are now looking to take our business to the next level. We strive to be the best pub in the community, delivering great service, a drinks range, and traditional British dishes using seasonal British ingredients. Catering for a variety of events; from live sports (home to Sky Sports), weddings, life celebrations, bank holiday festivities, and our traditional pie & mash offer, we aim to be the home away from home in the community.
If you’re looking to join a fabulous team and be a part of something great, The Crown Tavern is the place for you!
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food-focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in London employer: Crown, Lee
Contact Detail:
Crown, Lee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Crown Tavern and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your passion for customer service! When you’re chatting with the hiring team, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just looking for any job, but that you truly care about delivering exceptional service.
✨Tip Number 3
Be proactive! If you have ideas on how to improve the pub's offerings or enhance customer experience, don’t hesitate to share them during your interview. This shows that you’re not just a follower but someone who can contribute to the pub’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining The Crown Tavern family right from the start!
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and being part of a great team.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Assistant Manager role. Use keywords from the job description to show us you’re the perfect fit for our pub!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for someone who will fit in with our team, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Crown, Lee
✨Know the Pub Inside Out
Before your interview, take some time to research The Crown Tavern. Familiarise yourself with their menu, special events, and community involvement. This shows genuine interest and helps you connect your experience with their values.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past roles where you went above and beyond for customers. Highlight how you can bring that same passion to The Crown Tavern.
✨Demonstrate Team Leadership
Think of specific instances where you've successfully led a team or trained new staff. Be ready to discuss your management style and how you motivate others, as this will be crucial in your role at the pub.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the pub's future plans, team culture, or training opportunities. This not only shows your enthusiasm but also helps you gauge if The Crown Tavern is the right fit for you.