At a Glance
- Tasks: Manage high-end travel bookings and provide exceptional client support.
- Company: Crown Journey, a dynamic team creating unique UK travel experiences.
- Benefits: Flexible work with Fridays from home and a supportive team environment.
- Other info: Join a small, ambitious team with opportunities for growth.
- Why this job: Be the go-to problem-solver for American clients exploring the UK.
- Qualifications: Strong communication skills and a passion for travel.
The predicted salary is between 60750 - 74250 £ per year.
Crown Journey in Telford is seeking a Travel Operations & Client Support Executive to join a small, ambitious team designing high-end UK travel experiences for American clients.
You'll own operations from booking to live management, coordinate with clients and US agents, and act as the calm, proactive problem-solver on the ground, four days in the office with Friday WFH.
Immediate start preferred.
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Travel Ops & Client Support Expert in Telford employer: Crown Journey
Crown Journey is an exceptional employer, offering a dynamic work environment in Telford where creativity and collaboration thrive. With a focus on high-end travel experiences, employees enjoy a supportive culture that encourages professional growth and development, alongside the flexibility of working from home on Fridays. Join our passionate team and be part of crafting unforgettable journeys for our clients while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Ops & Client Support Expert in Telford
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Crown Journey who are looking for fresh talent for roles like Travel Ops & Client Support Expert.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Crown Journey and give you a leg up for your Travel Ops & Client Support Expert application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Ops & Client Support Expert openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Ops & Client Support Expert in Telford
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Ops & Client Support Expert role at Crown Journey.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Ops & Client Support Expert position at Crown Journey.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Crown Journey.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Crown Journey's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Ops & Client Support Expert.
How to prepare for a job interview at Crown Journey
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Crown Journey.
