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- Tasks: Provide exceptional customer service and ensure guest safety during the night.
- Company: Join a welcoming team in a vibrant hospitality environment.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Perfect for night owls wanting to make a difference while developing their skills.
- Qualifications: Reliability, excellent communication, and a calm approach under pressure.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 20000 - 28000 £ per year.
We are looking for a real night owl to be our Night Porter. You will become a vital part of our team providing the warmest of welcomes and exceptional customer service. As a Night Porter, you will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on your own initiative.
Your day to day responsibilities include:
- Checking in late arrivals
- Cleaning the property and setting up meeting/conference rooms
- Arranging newspapers and wake-up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
- Stocking up the bars
- General cleaning duties
Who are we looking for? Our Night Porter plays a crucial role in ensuring the smooth running of our property. You will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task, this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
An engaging work environment awaits you.
Night Porter employer: Crown Inn, Pooley Bridge
Contact Detail:
Crown Inn, Pooley Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit local hotels and ask if they’re hiring. Sometimes, the best opportunities come from a friendly chat rather than a formal application.
✨Tip Number 3
Show off your personality! When you get an interview, let your character shine through. The Night Porter role is all about customer service, so being personable can really set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Night Porter gig. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Night Owl Spirit: Let us know why you're the perfect fit for a night shift! Share your experiences that highlight your ability to stay alert and provide exceptional service during those late hours.
Highlight Your Problem-Solving Skills: We want to see how you handle challenges! Include examples in your application where you've dealt with unexpected situations calmly and effectively, showing us your initiative.
Communicate Clearly: Your written application is your first impression, so make it count! Use clear and concise language, and don’t forget to showcase your excellent communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Crown Inn, Pooley Bridge
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities listed in the job description, like checking in late arrivals and ensuring guest security. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Think of examples from your past experiences where you went above and beyond for a guest or handled a tricky situation. Be ready to share these stories during your interview to showcase your ability to provide a warm welcome and handle challenges.
✨Demonstrate Problem-Solving Abilities
The job requires you to stay calm under pressure and deal with issues as they arise. Prepare to discuss scenarios where you've had to think on your feet or resolve conflicts. This will show that you can handle the demands of the role and maintain high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night looks like. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
