At a Glance
- Tasks: Lead a dynamic team in a fast-paced warehouse environment, ensuring smooth operations and customer satisfaction.
- Company: Crown Worldwide Group is a global logistics company dedicated to simplifying business and life worldwide.
- Benefits: Enjoy company sick pay, health cash plans, and life assurance from day one.
- Other info: This is a full-time, permanent role based in Ruislip with ongoing training and support.
- Why this job: Join a diverse and inclusive culture that values employee well-being and offers growth opportunities.
- Qualifications: Full UK driving licence and strong interpersonal skills are essential; health and safety training is a plus.
The predicted salary is between 30000 - 42000 £ per year.
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The Team Leader role is a permanent position based in Ruislip.
This is the perfect role if you want the opportunity to:
• Get full training and ongoing support to enable you to fulfil your role to the best of your potential
The Company
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.
We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.
The Role
The role of Team Leader provides coordination of all activity and allocates staff, accordingly, guaranteeing effective and efficient services to Crown’s customers, both external and internal; within a safe working environment.
What you will do:
- Plan and coordinate the timely completion of Business-as-usual operational activities; ensuring that correct levels of competent and trained manpower resource are available every day.
- Consistently achieve team productivity & performance targets and be responsible for reporting matters relating to behavioural/performance of the team to your line manager.
- Making sure that all teams are operating within Crown’s written performance metrics and in-line with current ISO Quality standards.
- Responding to customer enquiries promptly and professionally with satisfactory outcomes.
- Implementation of RM ISO Accreditation Procedures and Documentation Competent knowledge of Company Procedures including HR process and target goal setting. Handling customers to a superior level of service delivery.
- Ensure that day-to-day service provision is undertaken in accordance with the Records Management Operations Manual as set out for ISO 9001 accreditation.
- Respond to daily Customer orders in the appropriate manner (i.e. standard delivery for the following day, emergency 2/4-hour delivery, search and fax etc.).
- Where customer orders cannot be met for any reason, this needs to be relayed to the Branch Supervisor and the customer needs to be duly informed.
- Customers must be informed of any operational issues that may affect them
- Ensure work orders for provision of services to the customers are created accurately and in accordance with ISO9001.
- Carry out day-to-day health and safety checks as required and relay any H&S issues to the Branch Supervisor. Maintain the site H&S records as laid down in the H&S manual and where appropriate, carry out risk assessments.
- Comply with all company H&S audit (internal and external) requirements.
- To ensure weekly fire alarm checks are undertaken. Noting the break glass location tested together with the date and any relevant comments.
- Carry out relevant fire drills and organise and record the maintenance and serviceability of fire-fighting equipment, emergency exits and no smoking signs.
- Keep the warehouse and yard areas clean at all times and clear any/all obstructions. All in accordance with the site specifications. Advise the Branch Supervisor of any required repairs.
- Ensure the daily facility lockdown procedure is monitored & completed according to strict guidelines issued.
Skill and Experience
- Holder of Full UK Driving License
- Work in a fast-paced changing environment
- Education & Training in Health & Safety (Risk Assessment awareness)
- Good interpersonal skills – able to build and maintain relationships at all levels
- Ability to set priorities, manage your time and workload and dependably meet strict deadlines
- Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.
- Knowledge of RSSQL, RSWeb and Health Care Records Management policies would be an advantage.
- Excellent analytical, interpersonal and communications skills.
- Ability to maintain confidentiality and display tact and discretion always.
What’s in it for you?
- Company Sick Pay
- MediCash Health Cash Plan
- Life Assurance: 1x salary cover from first day of employment up to 5 years’ service, 2x salary cover from 5 years + service, 3 x salary cover from 10 years +
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.
Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
ManagementIndustries
Information Services and Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrWarehouse Team Leader in Ruislip employer: Crown Information Management
Crown Information Management is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training and support for the Warehouse Team Leader role in Ruislip. With a strong commitment to diversity and inclusion, alongside a robust CSR programme, employees can thrive in a positive work culture while contributing to meaningful initiatives. The company also provides attractive benefits such as company sick pay and life assurance, making it a rewarding place to build a career.
Contact Details:
Crown Information Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team Leader in Ruislip
✨Tip Number 1
Familiarise yourself with Crown Information Management's values and mission. Understanding their commitment to employee wellbeing and CSR initiatives can help you align your responses during interviews, showcasing that you're a good cultural fit.
✨Tip Number 2
Highlight your experience in managing teams and achieving performance targets. Be prepared to discuss specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the Team Leader role.
✨Tip Number 3
Brush up on your knowledge of ISO Quality standards and health and safety regulations. Being able to speak confidently about these topics will demonstrate your readiness to handle the responsibilities outlined in the job description.
✨Tip Number 4
Network with current or former employees of Crown Information Management. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Warehouse Team Leader in Ruislip
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Warehouse Team Leader role. Focus on your leadership abilities, operational management experience, and any knowledge of health and safety protocols.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Crown Information Management that resonate with you, such as their commitment to employee wellbeing and diversity.
Highlight Relevant Skills:In your application, emphasise key skills mentioned in the job description, such as interpersonal skills, time management, and the ability to work in a fast-paced environment. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership position.
How to prepare for a job interview at Crown Information Management
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Warehouse Team Leader. Familiarise yourself with the key tasks mentioned in the job description, such as coordinating staff and ensuring compliance with ISO standards.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight your ability to motivate others and achieve performance targets, as this is crucial for the role.
✨Demonstrate Health & Safety Knowledge
Since health and safety checks are a significant part of the role, be ready to discuss your understanding of health and safety regulations. Mention any relevant training or experience you have in risk assessment and compliance.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
