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For Companies At a Glance
- Tasks: Manage user accounts and support digital solutions for clients.
- Company: Join Crown Worldwide Group, a global leader in logistics.
- Benefits: Ongoing training, supportive culture, and commitment to diversity.
- Why this job: Make an impact by ensuring data security and client trust.
- Qualifications: Strong admin skills and familiarity with digital platforms required.
- Other info: Be part of a team that values creativity and sustainability.
The predicted salary is between 30000 - 40000 £ per year.
Location: Enfield
Employment Type: Full-Time
About us
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible. We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.
About the Role
At Crown Information Management we specialise in the secure storage, management, and retrieval of company data and records, both physical and digital. Our mission is to keep information safe and accessible, helping businesses meet compliance needs and manage risk efficiently. As part of the team you'll ensure confidential records are collected, stored, and retrieved securely. Your work helps protect data, support business operations, and maintain client trust at every stage. The Digital Services Administrator is responsible for delivering all administrative and configuration tasks that support the setup, onboarding, and ongoing management of digital solutions for Crown Information Management clients. This role ensures that user profiles, licences, system access, and documentation are set up accurately, securely, and on time — meeting the standards of Crown, the client, and relevant compliance requirements.
What You’ll Do
- Create and configure user accounts across digital platforms (e.g., ECM systems, digital repositories, workflow tools).
- Allocate, activate, and manage user licences based on client entitlement and contractual terms.
- Support set-up activities for new digital service clients including form creation, metadata templates, workflows, and naming conventions.
- Maintain accurate logs of system changes, licence usage, configuration updates, and technical dependencies.
- Ensure platform configuration aligns with Crown information governance and security requirements.
- Work closely with Technical Services, Project Managers, and Account Managers to ensure a smooth onboarding experience.
- Provide clear updates to internal teams on the status of setup tasks, licence allocation and administrative requirements.
What We’re Looking For
- Strong administrative or coordination experience, ideally in a technical or digital environment.
- Excellent attention to detail and accuracy when managing data, licences, and user profiles.
- Comfortable working with digital platforms, cloud tools, and system administration tasks.
- Strong organisational skills with the ability to manage multiple requests simultaneously.
- Familiarity with ITIL or structured service desk processes.
- Experience with ECM systems (e.g., M-Files, SharePoint, Laserfiche, OpenText).
Why Join Crown Information Management?
- Join a company celebrated for its care, expertise, and commitment to quality service.
- Grow with ongoing training designed to develop your skills and support your career ambitions.
- Develop your skills and collaborate on innovative solutions in an international, supportive environment.
- Join a collaborative team that values your ideas and encourages diversity and creativity.
- Enjoy a culture built on integrity, respect, and excellence.
- Contribute to sustainability and responsible business practices worldwide.
Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown.
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
Digital Services Administrator in Enfield employer: Crown Information Management
Contact Detail:
Crown Information Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services Administrator in Enfield
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Crown or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Crown's values and their digital services. Show them you’re not just another candidate but someone who truly gets what they do.
✨Tip Number 3
Practice makes perfect! Get a mate to do mock interviews with you. Focus on articulating your experience with digital platforms and how you can contribute to their mission of keeping information safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Crown team!
We think you need these skills to ace Digital Services Administrator in Enfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Services Administrator role. Highlight your relevant experience in administration and digital environments, and show us how your skills align with what we're looking for.
Show Off Your Attention to Detail: Since this role requires excellent accuracy when managing data and user profiles, give us examples of how you've demonstrated attention to detail in your previous roles. We want to see that you can handle the nitty-gritty!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Crown Information Management
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital platforms and ECM systems like M-Files or SharePoint. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Attention to Detail is Key
Since the role involves managing user profiles and licences, be prepared to demonstrate your attention to detail. You might be asked about how you ensure accuracy in your work, so have some examples ready to share.
✨Show Off Your Organisational Skills
The job requires juggling multiple requests, so think of ways you've successfully managed competing priorities in the past. Be ready to explain your strategies for staying organised and meeting deadlines.
✨Understand Compliance and Security
Familiarise yourself with information governance and security requirements relevant to the role. Being able to discuss how you would ensure compliance in your tasks will impress the interviewers and show that you take data protection seriously.