Leisure Assistant

Leisure Assistant

York Full-Time 20000 - 28000 £ / year (est.) No home office possible
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Crown Hotel

At a Glance

  • Tasks: Support the safe operation of our pool and gym, ensuring guest enjoyment.
  • Company: Join the Coaching Inn Group, known for stunning historic inns and award-winning hospitality.
  • Benefits: Enjoy tips, career development, discounts, wellbeing support, and a £1 hotel stay offer.
  • Why this job: Kickstart your leisure management career in a vibrant, people-first environment with growth opportunities.
  • Qualifications: Must swim and obtain a Pool Responder Qualification; fitness knowledge is a plus.
  • Other info: Flexible shifts available; perfect for students seeking part-time work.

The predicted salary is between 20000 - 28000 £ per year.

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Would you like to be part of an award-winning team?The Coaching Inn Groupis the operator of stunning historic Coaching Inns in beautiful British towns and we are now looking for a Leisure Attendant to join our team in the hotel leisure club

So, why work for the Coaching Inn Group?

  • We have an ethos of ‘Hospitality from the Heart’ with a people first approach
  • A share of all tips, (approximately an additional £1.20 per hour on average)
  • Access to our award-winning career development programmes
  • Comprehensive role training including Pool Responder qualification
  • Food and accommodation discounts nationwide
  • Employee assistance programme and wellbeing support
  • Annual offer to stay at our hotels for £1
  • Hero of the month bonus and annual Awards ceremony
  • Many more fantastic benefits

We are looking for a Leisure Attendant to support with the safe operation of our pool and gym facilities within the hotel leisure club, whilst ensuring the safety and enjoyment of the guests using our facilities . You will need to be able to swim and will require a Pool Responder Qualification , which we can provide training for. You will need to have an interest in and a knowledge of fitness and gym equipment and feel confident in helping and assisting our guests when using equipment. If you are looking for a career in leisure management this might be a great first step. Our Leisure club facilities are used by our hotel guests but we also have a significant local membership who use the venue as well.

We are looking for someone with a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality and who strives to provide outstanding service. You will be a first point of contact for our guests so we are looking for someone with a warm, friendly and genuine approach who can instantly give a warm welcome.

The Leisure Club operates between 7.00am and 9.30pm and working hours would be between these times . Working days would include some weekend shifts. Although a full-time role we may consider a job share / 2 x part-time roles so are happy to discuss flexibility around the shifts worked.

Does this sound like the role for you? Hospitality offers a career unrivalled by any other industry, and this could be your step into a company that offers career progression opportunities to fulfil your career ambitions.

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Leisure Assistant employer: Crown Hotel

The Coaching Inn Group is an exceptional employer, renowned for its commitment to 'Hospitality from the Heart' and a people-first approach. With access to award-winning career development programmes, comprehensive training, and a range of fantastic benefits including food and accommodation discounts, employees are supported in their growth and wellbeing. Join our vibrant team in a beautiful location where your passion for leisure and fitness can flourish, and enjoy a rewarding career in the hospitality industry.
Crown Hotel

Contact Detail:

Crown Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leisure Assistant

✨Tip Number 1

Familiarise yourself with the Coaching Inn Group's ethos of 'Hospitality from the Heart'. Understanding their values will help you align your approach during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Showcase your knowledge of fitness and gym equipment. Be prepared to discuss how you can assist guests in using these facilities, as this will highlight your suitability for the Leisure Assistant role.

✨Tip Number 3

Emphasise your customer service skills. Since you'll be the first point of contact for guests, share examples of how you've provided outstanding service in previous roles to illustrate your bubbly and outgoing personality.

✨Tip Number 4

Be open about your availability for flexible working hours, including weekends. This shows your willingness to adapt and meet the needs of the Leisure Club's operating hours, making you a more attractive candidate.

We think you need these skills to ace Leisure Assistant

Swimming Proficiency
Pool Responder Qualification
Knowledge of Fitness and Gym Equipment
Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Time Management
Outgoing Personality
Ability to Work Flexible Hours
Safety Awareness
Positive Attitude
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Leisure Assistant position. Highlight your relevant skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in leisure management, customer service, and any relevant qualifications such as a Pool Responder qualification. Make sure to include any previous roles that demonstrate your ability to provide outstanding service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Coaching Inn Group. Mention your 'can-do' attitude, your interest in fitness, and how you can contribute to creating a welcoming environment for guests.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the hospitality industry.

How to prepare for a job interview at Crown Hotel

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your commitment to providing excellent service, as this aligns with the Coaching Inn Group's ethos of 'Hospitality from the Heart'.

✨Demonstrate Your Knowledge of Fitness

Since the role involves assisting guests with gym equipment, be prepared to discuss your knowledge of fitness and any relevant experience you have. This could include personal training, group classes, or even just a strong personal interest in fitness.

✨Emphasise Your People Skills

As a Leisure Assistant, you'll be the first point of contact for guests. Highlight your bubbly personality and ability to create a warm, welcoming atmosphere. Share examples of how you've successfully interacted with customers in the past.

✨Be Ready for Flexibility

The role requires working hours between 7.00am and 9.30pm, including weekends. Be prepared to discuss your availability and willingness to work flexible shifts, as this shows your commitment to the team and the needs of the business.

Leisure Assistant
Crown Hotel
Location: York
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