Key Account Manager

Key Account Manager

Full-Time 42000 - 78000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Develop strategic partnerships and manage key customer portfolios to drive sales.
  • Company: Join Volvo Trucks, a leader in sustainable transport innovation.
  • Benefits: Competitive salary, company car, healthcare, and generous holiday allowance.
  • Why this job: Be part of a transformative journey towards electric and gas vehicles.
  • Qualifications: Experience in B2B sales with strong negotiation and relationship-building skills.
  • Other info: Flexible work environment with opportunities for professional growth.

The predicted salary is between 42000 - 78000 £ per year.

Location: Home-based with frequent UK-wide travel

Salary: up to £65,000 depending on experience, Bonus Scheme and Company Car

At Volvo Trucks, we are driven by purpose and a commitment to keeping the world moving in a safe and sustainable way. Our people and our values sit at the heart of everything we do and we continue to set global standards through innovation and a deep belief in progress. We are committed to transitioning our product range from Diesel to alternative fuels, including Electric and Gas vehicles, while continuously improving our digital services and telematics. As a Key Account Manager, you will join our high-performing UK National Fleet Sales team, reporting to the Fleet Sales Director.

Your role is to work with a portfolio of key strategic truck customers to achieve volume and gross profit targets through the fleet team and dealer network. You will build strategic partnerships, secure customer satisfaction, establish service-level agreements and drive stakeholders.

Volvo Trucks Can Offer You

  • Professional growth and development: Unlock your potential through various training and development opportunities.
  • Pension scheme: We offer a matched pension scheme of up to 10% of your salary, with incremental benefits based on length of service, including death in service cover.
  • Company Car: Choice between an Electric or Hybrid car after the probation period.
  • Healthcare: Benefit from access to Bupa Cover.
  • Employee Assistance Programme: Take advantage of wellness, mindfulness, and counselling services to support your overall well-being.
  • Generous holiday allowance: Start with 25 days and Bank Holidays, rising with length of service.
  • Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
  • Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.
  • Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

Who Are You

You bring experience in high-value B2B sales, with a strong understanding of complex commercial offerings and how to position them effectively. You have a proven track record of success in a commercial environment, supported by solid commercial awareness and well-developed negotiation skills. You are comfortable engaging with stakeholders at all levels of the organisation and can adapt your approach accordingly. You build trusted relationships, communicate with clarity and confidence, and are comfortable delivering formal presentations when required. Most importantly, you are curious, keen to learn, and motivated by our products, our customers, and our purpose.

Day-to-Day Responsibilities

  • Develop and grow strategic partnerships with key customers, driving lifecycle earnings for Volvo and our service partners.
  • Manage a portfolio of key customers, ensuring high levels of customer satisfaction and delivery against agreed service level agreements.
  • Coordinate and manage suppliers linked to customer contracts, ensuring consistent performance and alignment.
  • Achieve agreed volume and gross profit targets.
  • Identify and implement continuous improvements that enhance customer outcomes and commercial performance.
  • Work towards targets for trucks as an individual and as a team to improve contract and digital service sales across the whole range, including BEV and LNG.
  • Liaising with and building relationships with all Volvo business stakeholders in relation to Fleet customers.

You don’t have to meet all the requirements of the position to be considered. If you are excited about the role but your experience doesn’t match the job description exactly, we still encourage you to apply! Join us in driving the future of transportation at Volvo Trucks!

Key Account Manager employer: Crown Home Care

At Volvo Trucks, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises professional growth and employee well-being. With a commitment to sustainability and innovation, our Key Account Managers enjoy competitive salaries, a generous benefits package including a company car, and access to extensive training opportunities, all while working in a supportive environment that values work-life balance and fosters meaningful relationships with key customers across the UK.
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Contact Detail:

Crown Home Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.

✨Tip Number 2

Prepare for those interviews! Research Volvo Trucks inside and out. Know their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you fit into their mission of sustainability and innovation.

✨Tip Number 3

Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in B2B sales. Use specific examples that demonstrate your negotiation skills and ability to build strategic partnerships. Numbers speak volumes!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Volvo Trucks. So, what are you waiting for? Get that application in!

We think you need these skills to ace Key Account Manager

B2B Sales Experience
Commercial Awareness
Negotiation Skills
Stakeholder Engagement
Relationship Building
Customer Satisfaction Management
Service Level Agreement Management
Presentation Skills
Strategic Partnership Development
Continuous Improvement Implementation
Team Collaboration
Adaptability
Motivation for Product Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Key Account Manager role. Highlight your B2B sales experience and any relevant achievements to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background aligns with our mission at Volvo Trucks. Keep it engaging and personal.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive results. Numbers speak volumes, so include metrics where possible to back up your claims!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!

How to prepare for a job interview at Crown Home Care

✨Know Your Stuff

Before the interview, dive deep into Volvo Trucks' mission and values. Understand their commitment to sustainability and innovation, especially regarding electric and gas vehicles. This knowledge will help you connect your experience in B2B sales to their goals.

✨Showcase Your Relationship Skills

As a Key Account Manager, building strategic partnerships is key. Prepare examples of how you've successfully managed relationships with high-value clients in the past. Be ready to discuss specific strategies you used to ensure customer satisfaction and drive results.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you had to overcome challenges or improve customer outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the company's future direction in alternative fuels, or how success is measured in the role. This shows your genuine interest and helps you gauge if it's the right fit for you.

Key Account Manager
Crown Home Care
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