Field Service Technician in Coventry

Overview

Service Support Technician (PSV) – Coventry, UK. Field-based role with frequent travel and occasional nights away. Salary: £40,000 + £1,000 joining bonus, plus Company Van. Location: Coventry/field-based. Working days: Monday to Friday, overtime available. Working hours: 08:00 to 16:00 when based from Coventry; from other locations, 8-hour days.

What Volvo Bus Can Offer You

• Pension scheme: Matched up to 5% of your salary, including death in service cover.
• Generous holiday allowance: 25 days rising to 30 days plus bank holidays.
• Discounts on various purchases: shopping vouchers, cinema tickets, holidays, travel.
• Fitness perks: MyGymDiscounts and MyActiveDiscounts.
• Enhanced family-friendly policies: maternity leave with 6 months full pay and 6 months half pay, plus 5-week paternity leave.

For details regarding benefits, see volvo-employee-benefits-document.pdf (volvogroup.com).

Your Team and Role

You\’ll report to the Service Manager – UK and Ireland and join a passionate, supportive team. You will collaborate with technical experts, dealer network colleagues, bodybuilders, and wider support teams to deliver a seamless experience for colleagues and customers.

Who Are You

Ideally, you come from a PSV or HGV truck background with hands-on workshop experience and are seeking a more customer-facing role. You thrive on problem-solving, delivering excellence, and making a real difference to customers while combining technical work with customer interaction.

To Succeed, You\’ll Bring

• A full UK driving licence (PSV licence preferred but not essential).
• NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
• Strong diagnostic and problem-solving skills with the ability to read schematics and circuit diagrams.
• Ability to carry out/repair electrical wiring in a range of vehicles.
• Knowledge of diagnostic tools for vehicle electrical and electronics.
• Strong manual skills and precision in repair and testing.
• Organisational skills and the ability to work as part of a team.
• Understanding of contractual obligations and the ability to interpret wording.
• Excellent communication skills, both verbal and written.
• Solid technical understanding of vehicle systems with a willingness to keep learning about our product range and the latest industry legislation.

What You Will Do

• Conduct pre-delivery inspections (PDIs) on new vehicles and carry out necessary repairs.
• Support the dealer network in delivering PDIs and repairs on-site.
• Inspect, maintain, and rectify used vehicles efficiently.
• Fit additional vehicle equipment, including CCTV, USB ports, and monitors.
• Assist with storage procedures, vehicle movements, and preparation.
• Support service market teams with on-site diagnostics, investigations, and rectifications.
• Oversee bodybuilder quality inspections and report accurately on all work carried out.
• Contribute to cost management while maintaining Volvo\\\’s standards of health, safety, quality, and environmental care.

Apply today, or if you know someone who would be perfect for this role, encourage them to apply.

We value your data privacy and therefore do not accept applications via mail.

About Volvo Group and Volvo Buses

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Applying to this job offers the opportunity to join Volvo Group. We are a global team of almost 100,000 people united by a culture of care, inclusiveness, and empowerment. At Volvo Buses, you join a leading provider of sustainable people transport solutions and work with the future of people transportation and infrastructure. We value teamwork and knowledge sharing.

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