At a Glance
- Tasks: Manage luxury properties, ensuring tenant satisfaction and smooth operations.
- Company: Crown Home Buying & Letting, a leading estate agency in Central London.
- Benefits: Competitive salary with OTE, professional development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for growth in a fast-paced industry.
- Why this job: Join a prestigious team and make a difference in luxury property management.
- Qualifications: Experience in residential lettings and excellent communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Crown Home Buying & Letting (CHBL) is a premier Central London estate agency specialising in luxury residential lettings and sales. Focused on high-quality homes in prime London locations, CHBL connects clients with properties that meet their discerning tastes. Known for professionalism, trust, and market expertise, the company offers tailored services to landlords, vendors, buyers, and tenants.
As a Senior Property Manager, you will oversee the daily operations of a portfolio of luxury residential properties. Responsibilities include liaising with landlords and tenants, managing inspections, coordinating maintenance and repairs, and ensuring compliance with relevant regulations. You will also be responsible for landlord reporting, addressing client inquiries, and maintaining tenant satisfaction. This is a full-time, on-site position based in Greater London.
Main Responsibilities
- Deal with any property maintenance and repair issues
- Respond to tenants regarding any property issues
- Liaising and coordinating with contractors for scheduled works
- Ensure all contractors' invoices are checked and communicated to Client Account team
- Check and prepare properties for new tenancies
- Arrange Inventory Check-in and Check-out
- Ensure council tax and all utilities are switched over and up to date with payments
- Carry out property inspections, including (pre-tenancy, mid-term and end-of-tenancy)
- Manage the tenant check-out process and deposit return
- Handle tenant complaints and resolve conflicts in a professional and timely manner
- Ensure clear communication with other teams within the letting’s department
- Ensure a professional approach to tenants, customers and clients at all times
- Carry out general administration duties
- Ensure all data is stored according to the company’s standard
- Maintain accurate records of all property-related activities
Skills required
- Ideally be ARLA licensed/achieved the NFOPP Technical Award
- A minimum two years experience in residential lettings industry
- Excellent communication skills with a professional phone manner
- Good organisational and multi-tasking skills with the ability to prioritise and work under pressure
- Be adaptable and a good team player
- Excellent IT skills including knowledge of MAC systems
- Ability to work well within a team and on their own
Senior Property Manager £35k basic, OTE £40k employer: Crown Home Buying & Letting (CHBL)
Crown Home Buying & Letting (CHBL) is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee development and a culture that values professionalism and teamwork, CHBL provides its staff with opportunities for growth within the luxury property sector. The company also promotes a supportive atmosphere where employees can thrive while managing high-end residential properties, ensuring both personal satisfaction and career advancement.
Contact Details:
Crown Home Buying & Letting (CHBL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager £35k basic, OTE £40k
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Crown Home Buying & Letting (CHBL).
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Crown Home Buying & Letting (CHBL)? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Crown Home Buying & Letting (CHBL)'s careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Property Manager £35k basic, OTE £40k
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Property Manager £35k basic, OTE £40k role at Crown Home Buying & Letting (CHBL), tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Crown Home Buying & Letting (CHBL)
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Crown Home Buying & Letting (CHBL) operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Crown Home Buying & Letting (CHBL). Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Crown Home Buying & Letting (CHBL).