At a Glance
- Tasks: Manage utility accounts and support property management for premium properties.
- Company: Luxury estate agency in Central London with a focus on high standards.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on service excellence and team spirit.
- Why this job: Join a supportive team and make a real impact in property management.
- Qualifications: Experience in property management preferred but not essential; strong communication skills required.
The predicted salary is between 25000 - 27000 € per year.
Crown Home Buying & Letting is a luxury estate agency based in Central London, managing a portfolio of over 200 premium properties. We pride ourselves on delivering a high standard of service to our landlords and tenants. We are now looking for a Property Administrator to join our growing team and support the smooth running of our property management function.
Key Responsibilities
- Set up, manage, and close utility accounts (gas, electricity, water, council tax, broadband) during tenancy changes and void periods.
- Liaise with utility providers to resolve billing or account issues.
- Maintain accurate records of meter readings and supplier information.
- Assist the Property Managers in handling tenant repair requests.
- Liaise with contractors to arrange quotes, schedule works, and ensure timely completion.
- Follow up on outstanding repairs and update tenants and landlords regularly.
- Maintain repair logs and ensure compliance with internal service standards.
General Admin & Support
- Assist with deposit deductions by preparing supporting documents (e.g. repair invoices).
- Maintain organised records on our property management system.
- Provide administrative support during move-ins, move-outs, and tenancy renewals.
Skills & Experience
- Previous experience in property management or administration preferred (not essential).
- Excellent communication and organisational skills.
- Strong attention to detail and ability to multitask.
- Comfortable using Microsoft Office and property management software (training provided).
- Friendly, proactive, and confident in dealing with tenants and contractors.
Why Join Us
- Work in a supportive, professional team environment.
- Opportunities to grow into property management or other areas of the business.
- Access to ongoing training and development.
- Be part of a company that values service, excellence, and team spirit.
Pay: £25,000.00-£27,000.00 per year (depending on experience)
Residential Property Administrator (Hybrid) employer: Crown Home Buying & Letting (CHBL)
Crown Home Buying & Letting is an exceptional employer, offering a supportive and professional team environment in the heart of Central London. With a commitment to service excellence, employees benefit from ongoing training and development opportunities, as well as the chance to grow within the property management sector. Join us to be part of a dynamic team that values collaboration and fosters career advancement in a luxury estate agency setting.
Contact Detail:
Crown Home Buying & Letting (CHBL) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Administrator (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in property administration. Engage with industry-related content to show you're passionate about the field.
✨Tip Number 3
Prepare for interviews by researching Crown Home Buying & Letting. Understand their values and what they look for in a Property Administrator. Tailor your answers to show how you fit into their team spirit and commitment to service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Crown Home Buying & Letting.
We think you need these skills to ace Residential Property Administrator (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous property management or administrative roles you've had, even if they weren't in luxury estates. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property administration and how your skills align with our needs. Keep it friendly and professional, just like we are at Crown Home Buying & Letting.
Show Off Your Communication Skills:Since you'll be liaising with tenants and contractors, it's important to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors – attention to detail is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly the kind of attitude we love!
How to prepare for a job interview at Crown Home Buying & Letting (CHBL)
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Property Administrator. Understand how utility management works and be ready to discuss your approach to handling tenant requests and liaising with contractors.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with tenants and contractors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Be Organised
Demonstrate your organisational skills by bringing a well-prepared portfolio to the interview. Include any relevant documents or examples of your previous work that showcase your attention to detail and ability to multitask.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
