At a Glance
- Tasks: Manage utility accounts and support property management for a luxury estate agency.
- Company: Join Crown Home Buying & Letting, a premium estate agency in Central London.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on service excellence and team spirit.
- Why this job: Be part of a supportive team and make a real impact in property management.
- Qualifications: Experience in property management is a plus, but not essential; strong communication skills required.
The predicted salary is between 25000 - 27000 € per year.
Crown Home Buying & Letting is a luxury estate agency based in Central London, managing a portfolio of over 200 premium properties. We pride ourselves on delivering a high standard of service to our landlords and tenants. We are now looking for a Property Administrator to join our growing team and support the smooth running of our property management function.
Key Responsibilities
- Set up, manage, and close utility accounts (gas, electricity, water, council tax, broadband) during tenancy changes and void periods.
- Liaise with utility providers to resolve billing or account issues.
- Maintain accurate records of meter readings and supplier information.
- Assist the Property Managers in handling tenant repair requests.
- Liaise with contractors to arrange quotes, schedule works, and ensure timely completion.
- Follow up on outstanding repairs and update tenants and landlords regularly.
- Maintain repair logs and ensure compliance with internal service standards.
General Admin & Support
- Assist with deposit deductions by preparing supporting documents (e.g. repair invoices).
- Maintain organised records on our property management system.
- Provide administrative support during move-ins, move-outs, and tenancy renewals.
Skills & Experience
- Previous experience in property management or administration preferred (not essential).
- Excellent communication and organisational skills.
- Strong attention to detail and ability to multitask.
- Comfortable using Microsoft Office and property management software (training provided).
- Friendly, proactive, and confident in dealing with tenants and contractors.
Why Join Us
- Work in a supportive, professional team environment.
- Opportunities to grow into property management or other areas of the business.
- Access to ongoing training and development.
- Be part of a company that values service, excellence, and team spirit.
Pay: £25,000.00-£27,000.00 per year (depending on experience)
Residential Property Administrator employer: Crown Home Buying & Letting (CHBL)
Crown Home Buying & Letting is an exceptional employer, offering a supportive and professional team environment in the heart of Central London. With a commitment to service excellence, employees benefit from ongoing training and development opportunities, as well as the potential for career growth within property management and beyond. Join us to be part of a dynamic company that values teamwork and provides a rewarding experience in the luxury estate agency sector.
Contact Detail:
Crown Home Buying & Letting (CHBL) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Crown Home Buying & Letting thoroughly. Understand their values and services, and think about how your skills can contribute to their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Property Administrator, you'll need to liaise with tenants and contractors regularly. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Crown Home Buying & Letting.
We think you need these skills to ace Residential Property Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in property management or administration, even if they were brief. We want to see how you can bring value to our team!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you're excited about the role and how your background aligns with our values at Crown Home Buying & Letting. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves liaising with tenants and contractors, make sure your written application showcases your excellent communication skills. Clear, concise language will help us see that you’re the right fit for our supportive team environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crown Home Buying & Letting!
How to prepare for a job interview at Crown Home Buying & Letting (CHBL)
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property management. Familiarise yourself with common utility issues and how to resolve them, as well as the basics of tenant relations. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep records tidy and ensure nothing slips through the cracks.
✨Communicate Like a Pro
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would explain a complex issue to a tenant or contractor, and be prepared to demonstrate your friendly and approachable nature during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in property management. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
