At a Glance
- Tasks: Manage tenancy progression and ensure compliance for high-end properties in Central London.
- Company: Join Crown Home Buying and Letting, a fast-growing luxury lettings agency.
- Benefits: Competitive salary, performance bonus, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on detail and organisation.
- Why this job: Be the key player in ensuring smooth tenancies and building strong landlord relationships.
- Qualifications: Experience in lettings or property management and knowledge of compliance legislation.
The predicted salary is between 35000 - 38000 £ per year.
Location: Central London
Company: Crown Home Buying and Letting
About Us
Crown Home Buying and Letting (CHBL) is a fast-growing luxury lettings agency specialising in high-end properties across Central London. As we grow faster than the industry average, we are looking for a detail-driven Tenancy Manager to own tenancy progression and compliance across our portfolio.
Job Purpose
The Tenancy Manager progresses every tenancy from offer agreed to move-in, acting as the quality and compliance checkpoint before the tenancy agreement is executed. The role ensures each file is accurate, fully compliant, and that landlords are well looked after throughout the tenancy.
Key Responsibilities
- Tenancy Progression and Onboarding: Manage referencing, review reports, and arrange guarantors where required. Lead landlord onboarding and relets, and prepare tenancy agreements, terms and conditions and supporting paperwork. Liaise with landlords on any queries regarding the new tenancy and report on the referencing outcome. Check that every file is complete and accurate before the tenancy agreement is executed. Progress each tenancy securely and to the deadline, working with the negotiators, Lettings Manager and Property Manager.
- Legal Compliance and Risk Management: Ensure the property, tenant and landlord are fully compliant before the start of every tenancy — covering Right to Rent (tenants), AML, KYC and sanctions screening (landlords), and property documents (Gas Safety, EICR, EPC). Serve all required statutory documents by the deadline, and ensure full compliance with the Renters' Rights Act and current legislation. Monitor regulatory changes and keep processes up to date.
- Landlord and Tenant Relations: Support the Lettings Manager in being the main day-to-day point of contact for landlords throughout the tenancy. Support the Lettings Manager in handling tenant queries.
Qualifications and Skills
Essential: Experience in lettings, tenancy progression or property management, ideally in a fast-paced agency. Strong knowledge of lettings compliance and legislation (Right to Rent, AML, deposits, Renters' Rights Act). Meticulous, highly organised and deadline-driven. ARLA Level 3 (or working towards).
Salary and Benefits
Proposed Salary Scheme: Base Salary: £35,000- £38,000 Performance Bonus
Tenancy Manager £35k - £38k in London employer: Crown Home Buying & Letting (CHBL)
Crown Home Buying and Letting is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee growth and development, we provide comprehensive training opportunities and a supportive culture that values attention to detail and compliance. Join us to be part of a fast-growing luxury lettings agency where your contributions are recognised and rewarded, and where you can thrive in a collaborative team dedicated to excellence in property management.
Contact Details:
Crown Home Buying & Letting (CHBL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Manager £35k - £38k in London
✨Get Involved in Local Property Events
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✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Crown Home Buying & Letting (CHBL)'s careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Tenancy Manager £35k - £38k in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Tenancy Manager £35k - £38k role at Crown Home Buying & Letting (CHBL), tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Crown Home Buying & Letting (CHBL)
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Crown Home Buying & Letting (CHBL) operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Crown Home Buying & Letting (CHBL). Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Crown Home Buying & Letting (CHBL).
