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- Tasks: Manage utility accounts and support property management for a luxury estate agency.
- Company: Crown Home Buying & Letting, a premium estate agency in Central London.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on service excellence and team spirit.
- Why this job: Join a supportive team and make a real impact in property management.
- Qualifications: Experience in property management is a plus, but not essential; strong communication skills required.
The predicted salary is between 25000 - 27000 £ per year.
Crown Home Buying & Letting is a luxury estate agency based in Central London, managing a portfolio of over 200 premium properties. We pride ourselves on delivering a high standard of service to our landlords and tenants. We are now looking for a Property Administrator to join our growing team and support the smooth running of our property management function.
Key Responsibilities
- Set up, manage, and close utility accounts (gas, electricity, water, council tax, broadband) during tenancy changes and void periods.
- Liaise with utility providers to resolve billing or account issues.
- Maintain accurate records of meter readings and supplier information.
- Assist the Property Managers in handling tenant repair requests.
- Liaise with contractors to arrange quotes, schedule works, and ensure timely completion.
- Follow up on outstanding repairs and update tenants and landlords regularly.
- Maintain repair logs and ensure compliance with internal service standards.
General Admin & Support
- Assist with deposit deductions by preparing supporting documents (e.g. repair invoices).
- Maintain organised records on our property management system.
- Provide administrative support during move-ins, move-outs, and tenancy renewals.
Skills & Experience
- Previous experience in property management or administration preferred (not essential).
- Excellent communication and organisational skills.
- Strong attention to detail and ability to multitask.
- Comfortable using Microsoft Office and property management software (training provided).
- Friendly, proactive, and confident in dealing with tenants and contractors.
Why Join Us
- Work in a supportive, professional team environment.
- Opportunities to grow into property management or other areas of the business.
- Access to ongoing training and development.
- Be part of a company that values service, excellence, and team spirit.
Pay: £25,000.00-£27,000.00 per year (depending on experience)
Residential Property Administrator in London employer: Crown Home Buying & Letting (CHBL)
Contact Detail:
Crown Home Buying & Letting (CHBL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Administrator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in property administration. Engage with industry-related content to show you're passionate about the field.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially in managing utilities and tenant relations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Crown Home Buying & Letting.
We think you need these skills to ace Residential Property Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous property management or administrative roles you've had, even if they weren't in luxury estates. We want to see how you can bring value to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your skills align with our values at Crown Home Buying & Letting. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves liaising with tenants and contractors, make sure your application showcases your excellent communication skills. Whether it's through your writing style or examples of past experiences, let us know how you handle conversations and resolve issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our supportive team. Plus, it shows you're keen on being part of our company!
How to prepare for a job interview at Crown Home Buying & Letting (CHBL)
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Residential Property Administrator. Familiarise yourself with utility management, tenant communication, and repair processes. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep records organised and ensure nothing slips through the cracks.
✨Communicate Like a Pro
Excellent communication is crucial in property management. Practice articulating your thoughts clearly and confidently. Think about how you would handle tenant queries or contractor communications, and be prepared to demonstrate your friendly and proactive approach during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for growth. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.