At a Glance
- Tasks: Manage luxury properties, ensuring tenant satisfaction and smooth operations.
- Company: Crown Home Buying & Letting, a leading estate agency in Central London.
- Benefits: Full-time role with opportunities for professional growth in a dynamic environment.
- Other info: ARLA licensing preferred; great for those who thrive in fast-paced settings.
- Why this job: Join a prestigious team and make a difference in luxury property management.
- Qualifications: Experience in residential lettings and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Crown Home Buying & Letting (CHBL) is a premier Central London estate agency specialising in luxury residential lettings and sales. Focused on high-quality homes in prime London locations, CHBL connects clients with properties that meet their discerning tastes. Known for professionalism, trust, and market expertise, the company offers tailored services to landlords, vendors, buyers, and tenants.
As a Property Manager, you will oversee the daily operations of a portfolio of luxury residential properties. Responsibilities include liaising with landlords and tenants, managing inspections, coordinating maintenance and repairs, and ensuring compliance with relevant regulations. You will also be responsible for landlord reporting, addressing client inquiries, and maintaining tenant satisfaction. This is a full-time, on-site position based in Greater London.
Main Responsibilities
- Deal with any property maintenance and repair issues
- Respond to tenant regarding any property issues
- Liaising and coordinating with contractors for scheduled works
- Ensure all contractors invoices are checked and communicated to Client Account team
- Check and preparing properties for new tenancies
- Arrange Inventory Check-in and Check-out
- Ensure council tax and all utilities are switched over and up to date with payments
- Carry out property inspections including (pre-tenancy, mid-term and end-of-tenancy)
- Manage tenant check out process and deposit return
- Handle tenant complaints and resolve conflicts in a professional and timely manner
- Ensure a clear communication with other teams within the letting’s department
- Ensure a professional approach to tenants, customers and clients at all times
- Carry out general administration duties
- Ensure all data are stored according to the company’s standard
- Maintain accurate records of all property-related activities
Skills required
- Ideally be ARLA licensed/achieved the NFOPP Technical Award
- A minimum two years experience in residential lettings industry
- Excellent communication skills with a professional phone manner
- Good organisational and multi-tasking skills with the ability to prioritise and work under pressure
- Be adaptable and a good team player
- Excellent IT skills including knowledge of MAC systems
- Ability to work well within a team and on their own
Property Manager in London employer: Crown Home Buying & Letting (CHBL)
Crown Home Buying & Letting (CHBL) is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee development and a culture that values professionalism and teamwork, CHBL provides its Property Managers with opportunities for growth and advancement within the luxury residential market. The company also fosters a supportive atmosphere where employees can thrive, ensuring that every team member feels valued and empowered to deliver outstanding service to clients.
Contact Details:
Crown Home Buying & Letting (CHBL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a Property Manager role. You never know who might have the inside scoop on an opening at a top agency like CHBL.
✨Tip Number 2
Get social! Follow CHBL on LinkedIn and engage with their posts. Commenting on their updates can help you get noticed and show your genuine interest in the company and its values.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of luxury residential lettings. Be ready to discuss how your experience aligns with the responsibilities listed in the job description, especially around tenant satisfaction and property inspections.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at CHBL.
We think you need these skills to ace Property Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Property Manager role. Highlight your previous experience in residential lettings and any relevant qualifications, like being ARLA licensed or having the NFOPP Technical Award.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for property management and how you can contribute to CHBL's reputation for professionalism and trust. Be sure to mention specific examples from your past roles.
Show Off Your Communication Skills:Since excellent communication is key in this role, make sure your application is clear and professional. Use a friendly tone but keep it polished—this will reflect your ability to liaise effectively with landlords and tenants.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Crown Home Buying & Letting (CHBL)
✨Know Your Properties
Before the interview, make sure you research the types of luxury properties that Crown Home Buying & Letting manages. Familiarise yourself with the local market trends in Central London and be ready to discuss how you would handle specific property management scenarios.
✨Showcase Your Communication Skills
As a Property Manager, communication is key. Prepare examples of how you've effectively liaised with landlords and tenants in the past. Think about times when you resolved conflicts or handled complaints professionally, as these will demonstrate your ability to maintain tenant satisfaction.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage multiple tasks and prioritise responsibilities. You might want to share a specific instance where you successfully coordinated maintenance and repairs while ensuring compliance with regulations, showcasing your organisational prowess.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their approach to property management and how they support their team. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
