At a Glance
- Tasks: Manage customer designs from artwork to production, ensuring quality and deadlines are met.
- Company: Join a leading FMCG company with a focus on innovation and teamwork.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with major international brands and enhance your technical skills.
- Why this job: Be the key link between creativity and production in a fast-paced industry.
- Qualifications: Experience in customer management and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
About this opportunity
The role of the Pre Press Technician is to facilitate the efficient handling of customers’ designs from artwork origination through to in-time and successful production of cans, ensuring Studio lead-times are adhered to, whilst ensuring customer expectations are achieved vs. beverage printing technology specificities and production plant requirements. The Studio supports all our EMEA plants (internal customer) as well as our external customers who are major international FMCG brands.
Main Responsibilities
- Customer Portfolio Management
- Responsibility and ownership of each Account:
- Manage customers’ relationships (email, telephone and face meeting)
- Be the single point of contact for specific Customer accounts
- Manage jobs’ progress to ensure lead-times are met
- Technical assessment of incoming artwork files.
- Liaise with commercial team to ensure costs for each design are managed efficiently and within agreed budget
- Liaise with the plants to ensure plant production schedules and customer deadline are met.
- Facilitate efficient hand-over in times of absence
- Manage designs using the Studio Management Information System (Alto):
- Keep all technical information accurate and up-to-date (i.e. artwork, inks, approvals, etc.)
- Keep internal Customers’ records accurate and up-to-date (i.e. contact details, etc.)
- Technical Customer Support
- Provide Customers with technical support and advice from artwork origination through to successful production of cans considering Beverage Can printing technology and individual plants specifications.
- Welcome and manage customers during site visits, for proofing, meetings, training etc.
- Attend meetings off-site when required.
- Continuous Improvement Towards Excellence
- Carry out monthly safety observations and workplace inspections
- Champion for safety and good 5S housekeeping
- Write, communicate and follow Studio SOP’s and procedures.
- Provide assistance to Quality and EHS Leader in resolving plant issues/Customer complaints
Note: The principal accountabilities define the broad scope of the job and should not include every small detail. The description is not intended to be exhaustive, and employees should undertake any duties that may reasonably be requested provided that they are competent.
Required Qualifications, Skills and Experience
- Experience of customer relationships management
- Creating sustainable relationships and trust with multiple customers’ accounts through open and interactive communication
- Ability to influence peers and customers to strive for “best practice, right first time every time”
- Skilled in communicating at all levels
- Ability to work in a close team where supportiveness and communication are important factors
- Effective planning and leadership abilities where collaboration, problem solving, planning and decision-making are important
- Able to work under pressure with challenging customers and deadlines.
- Excellent IT skills including Microsoft Office apps and Adobe packages
- Experience in print industry preferred (Technical qualifications in Print would be advantageous)
- Understanding of reprographics would be an advantage
- FMCG experience would be an advantage
- Fluent in English, another language would be an advantage
- With a safety and continuous improvement mind set, always striving for Excellence in everything we do
- Able to travel occasionally in the UK and EMENA
Pre Press Technician in Leicester employer: Crown Holdings
As a Pre Press Technician, you will thrive in a dynamic work environment that champions innovation and collaboration, supporting major international FMCG brands. Our company prioritises employee growth through continuous training and development opportunities, while fostering a culture of safety and excellence. Located in a vibrant area, we offer a supportive team atmosphere where your contributions are valued and recognised, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Pre Press Technician in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more you engage, the better your chances of landing that Pre Press Technician role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work in customer relationship management and print projects. This will give you an edge when discussing your experience during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and boost your confidence. Focus on how you can manage customer expectations and lead times effectively.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace Pre Press Technician in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pre Press Technician role. Highlight your experience in customer relationship management and any relevant skills in the print industry. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your understanding of beverage printing technology and your commitment to excellence.
Showcase Your Technical Skills:Since this role involves technical assessments of artwork files, make sure to highlight your IT skills, especially with Adobe packages. We love seeing candidates who are tech-savvy and can navigate software like a pro!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Crown Holdings
✨Know Your Stuff
Make sure you brush up on the technical aspects of the print industry, especially beverage can printing technology. Familiarise yourself with common software like Adobe packages and any relevant systems like Studio Management Information Systems. This will show that you're not just interested in the role but also have the skills to back it up.
✨Customer Relationship Focus
Since this role involves managing customer relationships, think about examples from your past experiences where you've successfully built rapport with clients. Be ready to discuss how you handled challenging situations and maintained open communication. This will demonstrate your ability to manage accounts effectively.
✨Show Your Team Spirit
This position requires collaboration and support within a team. Prepare to share instances where you've worked closely with others to achieve a common goal. Highlight your planning and leadership abilities, as well as how you contribute to a positive team environment.
✨Safety and Continuous Improvement Mindset
Be prepared to discuss your approach to safety and continuous improvement. Think of examples where you've championed best practices or contributed to enhancing processes. This will align with the company's values and show that you're committed to excellence in everything you do.
