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- Tasks: Create a warm and welcoming environment for guests while maintaining high cleanliness standards.
- Company: Join a vibrant team at a leading hospitality brand focused on guest experience.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Comprehensive training provided, plus great career development opportunities.
- Why this job: Make a real impact on guests' experiences and build lifelong friendships.
- Qualifications: Passion for service, attention to detail, and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we'll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in London employer: Crown & Greyhound
Contact Detail:
Crown & Greyhound Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in London
✨Tip Number 1
Get familiar with the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You might not need a CV, but having a quick, engaging summary of your experience and passion for hospitality can really set you apart. Think about what makes you a great fit for delivering that top-notch guest experience.
✨Tip Number 3
Be ready to showcase your personality! When you fill out the application form, let your enthusiasm shine through. Remember, they’re looking for people who are passionate about service, so don’t hold back on sharing why you love creating a welcoming environment.
✨Tip Number 4
Follow up after applying! A quick message expressing your excitement about the role can make a big difference. It shows initiative and keeps you on their radar. Plus, it’s a great way to reiterate your commitment to providing an amazing guest experience!
We think you need these skills to ace Hotel Staff in London
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and let your passion for great service shine through.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about delivering a fantastic guest experience. Make sure to express your enthusiasm in the application!
Highlight Your Attention to Detail: Since cleanliness and presentation are key, mention any experiences where you’ve demonstrated a keen eye for detail. It’ll show us you take PRIDE in your work!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s quick, easy, and we can’t wait to hear from you!
How to prepare for a job interview at Crown & Greyhound
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences during the interview. Share specific examples of how you've gone above and beyond in previous roles or situations to create a welcoming environment.
✨Demonstrate Attention to Detail
Since cleanliness and presentation are key, be prepared to discuss how you maintain high standards in your work. You could even mention any personal routines or methods you use to ensure everything is spotless and well-organised.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but showing that you can handle pressure is crucial. Practice answering common interview questions calmly and confidently, perhaps even role-playing with a friend to simulate the experience.
✨Engage with the Interviewer
Remember, interviews are a two-way street! Ask thoughtful questions about the team culture and what makes the guest experience special at their establishment. This shows you're genuinely interested and ready to contribute to their success.