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- Tasks: Lead your team and ensure guests have unforgettable experiences.
- Company: Join Castle Pubs, where every pub has its own unique story.
- Benefits: Flexible shifts, 33% discount, financial toolkit, and team socials.
- Other info: Enjoy 25 days holiday, high-street discounts, and free shares!
- Why this job: Be a key player in creating memorable moments for guests.
- Qualifications: Management experience and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at the Crown & Greyhound, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.
Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS DUTY MANAGER YOU’LL…
- Use your management experience to be an assistant to the General Manager in the day-to-day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager in London employer: Crown & Greyhound
Contact Detail:
Crown & Greyhound Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in London
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite. Chat with the staff and soak up the atmosphere. This will not only give you insights into the team culture but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Think of examples from your past experiences where you've successfully managed a team or resolved a customer issue. Be ready to share these stories!
✨Tip Number 3
Show off your personality! The Crown & Greyhound is all about individuality, so don’t be afraid to let your character shine through during the application process. Whether it’s in your answers or how you present yourself, make sure we see the real you.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form and let us know why you’d be a great fit for the Duty Manager role. We can’t wait to hear from you!
We think you need these skills to ace Duty Manager in London
Some tips for your application 🫡
Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Personality: We love a bit of character! Use your answers to showcase your unique personality and what makes you a great fit for the Duty Manager role. Remember, pints of personality are what we’re after!
Highlight Relevant Experience: Even though you don’t need a CV, make sure to mention any relevant experience you have in management or hospitality. This will help us see how you can contribute to our team at the Crown & Greyhound.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team. We can’t wait to hear from you!
How to prepare for a job interview at Crown & Greyhound
✨Know the Pub's Story
Before your interview, take some time to learn about the Crown & Greyhound and its unique atmosphere. Understanding the pub's history and what makes it special will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Management Skills
Be ready to discuss your previous management experience and how it relates to the Duty Manager position. Think of specific examples where you've trained or inspired a team, as this will demonstrate your capability to lead and develop others.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, prepare to share your thoughts on excellent customer service. Think of times when you've gone above and beyond for customers and be ready to explain how you would ensure guests feel truly welcome.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, how success is measured, or what challenges the pub is currently facing. Asking insightful questions shows your enthusiasm and helps you gauge if the pub is the right fit for you.